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HP HP2-B120 Exam Syllabus Topics:

HP Selling HP EMEA cMPS Sample Questions:

1. Which option best describes the payment options of a Channel Managed Print Services contract?

A) Always "all-in" click
B) Always "level pay"
C) Always "base plus click"
D) Whatever the partner defines within the cMPS terms and conditions

2. What happens to a partner that leaves the cMPS Partner program?

A) They will become HP partner Managed Print Service Partner (HPpMPS)
B) They will become a cMPS Maintenance Partner with continued access to discount (SCRP) for existing contracts only
C) They have all existing contracts in the program managed by HP directly.
D) The partner can continue to use the cMPS program for discounts for new contracts for a period of 12 months after leaving the program.

3. What is consultative selling?

A) Closing the sale and moving on to the next challenge
B) Providing supplies exclusively
C) A long-term relationship as a business advisor
D) Selling products to meet the immediate need

4. Within the cMPS program, which items are supported by the program discounts? (Select two.)

A) Selected HP printers and MFP
B) HP Retail Products
C) HP contract management software
D) Selected HP original supplies
E) HP print servers and appliances for remote monitoring

5. Which statement is true regarding a "level pay" pricing model?

A) The customer pays a variable amount per month based on the pages printed
B) The customer pays a fixed amount per defined period withreconciliationevery 12 months
C) The customer does not pay.
D) The customer pays a fixed amount for the total duration of the contract without annual reconciliation

Solutions: