Nokia SDM Certification - PS NSOP : SDM_2002001030

  • Exam Code: SDM_2002001030
  • Exam Name: SDM Certification - PS NSOP
  • Q & A: 160 Questions and Answers

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Nokia SDM_2002001030 Exam Syllabus Topics:

SectionObjectives
Topic 1: SDM Certification - PS NSOP (Service Delivery Management / Service Network Operations)- Troubleshooting and Operational Scenarios
  • 1. Operational incident handling workflows
    • 2. Service fault isolation principles
      - Service Assurance and Monitoring
      • 1. Service monitoring and SLA assurance concepts
        • 2. Telemetry and analytics basics
          - Operations and Service Management
          • 1. Fault, performance, and configuration management basics
            • 2. Service provisioning and lifecycle management
              - Network Automation and Orchestration
              • 1. Automation workflows in Nokia SDM environment
                • 2. Policy-based service orchestration
                  - Network Services and Architecture Fundamentals
                  • 1. SDM concepts and service delivery models
                    • 2. Nokia service architecture overview (NSP / SDM ecosystem)

                      Nokia SDM Certification - PS NSOP Sample Questions:

                      Question #1

                      Which BEST describes those people most suitable for Mentoring and Coaching NSN's Managers of outsourced service deliveries?

                      • A. People that have managed outsourced service deliveries for 5 years or more.
                      • B. People with relevant experience and up-to-date knowledge of business practices for outsourced service delivery.
                      • C. People that are expert in the Operations Model and it's workings.
                      • D. People who can communicate effectively and convincingly.
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Question #2

                      What are the Performance Management responsibility key areas?

                      • A. Escalate resource, Analyze Resource Performance, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Close Resource Performance Degradation Report & Report Resource Performance
                      • B. Monitor Resource Performance, Analyze Resource Performance, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Close Resource Performance Degradation Report, Control Resource Performance, Report Resource Performance.
                      • C. Monitor Resource Performance, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Close Resource Performance Degradation Report & Report Resource Performance.
                      • D. Monitor Resource Performance, Escalate resource, Create Resource Performance Degradation Report, Track & Manage Resource Performance Resolution, Control Resource Performance, Report Resource Performance.
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).

                      Question #3

                      What's the BEST way to ensure control of Operational Delivery scope?

                      • A. Having regular meetings with customer and the CT F&C.
                      • B. By reading the PTA and the lessons learned from previous projects.
                      • C. Ensure complete and clear scope statement at Gate 5.
                      • D. Having regular internal meetings with all stakeholders.
                      Reveal Solution  Discussion  0

                      Correct Answer: C  🗳️

                      Question #4

                      According to the Operations Model what are the 4 key functional areas of Field Operations?

                      • A. Corrective Maintenance; Preventative Maintenance; Provisioning; Subcontractor Management.
                      • B. Corrective Maintenance; Preventative Maintenance; Provisioning; Maintenance Administration.
                      • C. Corrective Maintenance; Planned Work; Provisioning; Maintenance Administration.
                      • D. Corrective Maintenance; Preventative Maintenance; Spare Part Management; Maintenance Administration.
                      Reveal Solution  Discussion  0

                      Correct Answer: B  🗳️

                      Question #5

                      What are the main functions of the Performance Mgt tools?

                      • A. Performance reporting, Trouble Ticket reporting & Alarm handling.
                      • B. Network Performance reporting & Trouble Ticket handling.
                      • C. Ensures Network Performance data availability, Alarm handling & Trouble Ticket reporting.
                      • D. Ensures Network Performance data availability & Network Performance reporting.
                      Reveal Solution  Discussion  0

                      Correct Answer: D  🗳️

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