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HP HP5-B04D Exam Syllabus Topics:

HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. For which reason is the lack of portability a significant advantage for desktop PCs?

A) Security
B) Flexibility
C) Low TCO
D) High performance

2. Your customer is experiencing large numbers of calls to the Help Desk. You know that Web Jetadmin will reduce the number of these calls. To build your business case, which figure would you use to estimate the cost to the customer for each call?

A) $50
B) $40
C) $30
D) $60

3. Your education customer needs to provide personal computing facilities in several dedicated computer rooms to support a large number of students at very low cost
Which product line should you offer?

A) HP Zero Clients
B) HP Business Desktops
C) HP ElitePad
D) HP ProDesk

4. A customer tells you that they knocked over a glass of water onto their Notebook and need a replacement, as is not working anymore. Which feature should you turn into a benefit for the customer?

A) spill resistant keyboard
B) HP DisplaySafe frame
C) business-rugged magnesium chassis
D) HP DuraFinish

5. What is the HP strategy in the printing and personal systems market?

A) Build devices that require replacement within three years to ensure compatibility with software updates.
B) Develop ever-lasting products at the best market price.
C) Produce printing and personal systems that are highly desirable and offer the best entry price.
D) Build a full line of reliable devices, including the industry's best set of security, mobility, and management solutions, which give the customer the best value for money

Solutions: