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HP Selling HP Personal Systems Services 2018 Sample Questions:

1. What does the HP Partner First Portal allow partners to do? (Select two.)

A) access information about HP hardware & services
B) check warranty coverage
C) create a quote
D) register and track services
E) access business selling tools, training, and other resources such as HP Sales Central

2. Which tool allows a customer to see the recommended services for their selection of hardware on your e-commerce website?

A) HP Cirrus
B) HP Cross Sell Solution
C) HP Support Center
D) HP Sales Central

3. Which tool allows you to instantly find and share Care Pack Services and stay informed with the latest news on HP Services?

A) HP Cirrus
B) HP Cross Sell Solution
C) HP Support Center
D) HP Sales Central

4. In which customer situation would you propose a services contract?

A) The customer uses only HP products.
B) The customer requires that no special terms and conditions are attached to the SLA and wants to pay upfront for both services and hardware.
C) The customer wants to purchase only services, does not want to pay upfront, and wants a single agreement to simplify the installed base management and renewal.
D) The customer wants to pay upfront for both hardware and services.

Solutions: