Salesforce Communications Cloud Accredited Professional (AP) : Salesforce-Communications-Cloud

A B2B Communication company is using industries CPQ solution and need to implement attribute- based pricing for its offerings. The company wants to display the total amount or monthly recurring charge of the product as well as sales tax imposed on that product depending on the zip code of the service account as total price in the cpq cart. How shall the consultant achieve this while minimizing the impact to performance?

• A. Add the delivery zip code customer field as a header in the pricing calculation matrix
• B. Add a pricing plan step with a custom Apex class to calculate the tax using the price calculation matrix
• C. Write a custom hook class to include the logic to calculate tax and add to the total price using a price calculation matrix
• D. Configure the tax rate in the price plan and it will be added automatically when added to the cart.

Universal communication is a digital cable leader across the United States. They have started using communication cloud for the B2B use case. One of their new requirements is One time charge (OTCs) that depend on multiple factors. Some of the factors are account related while other factors are product related.
They already use matrix based pricing for their recurring price that depends on different sets of properties on product and account. What approach should consultant take to implement OTC within the existing matrix- based recurring pricing model?

• A. Create Apex class and hook code to calculate the price and add as a step within the pricing plan
• B. Create OTCs as additional products with Prices and add those products to the cart using a separate button that uses postCartitems
• C. Create another matrix for OTC's and add all the attributes from Account and product as input and price as Output.
• D. Add more Columns within the existing matrix for recurring charges and calculate the OTCs using that matrix

UC telecom has requirement to allow customer to upgrade or downgrade from their existing plan from two play pack to three play packs and vise versa Which three are the key offering provided by the change of plan feature in communication cloud.

• A. Service Continuity
• B. History of subscription updates and traceability
• C. Supported by digital commerce API
• D. Customer can choose their plan from all pricing books.
• E. Migrating in/out from bundle offer

What are three main factors that should lead a consultant to consider assetization of a commercial product or service?

• A. The product services sold can undergo future attribute changes
• B. The product services sold will have child features added in the future
• C. The product Service sold has a recurring charge
• D. The Product sold is a device accessory such as phone case
• E. The product/service sold is high volume, one time billing event, such as a pay per view

T current architecture has two systems one which is sales facing (internal) other is customer facing (website).
Currently product catalog is maintained separately in both systems.
UT has introduced communication cloud. What approach should consultant recommend for maintaining their product catalog during their digital transformation.

• A. Manage the product catalog in enterprise product catalog and use digital commerce APIs to extract the product catalog to web channels.
• B. Introduce new product catalog primary application that will synchronize both communication cloud and the web channels.
• C. Manage the product catalog internally using communication cloud and use cart API to expose the product catalog to website
• D. Manage product catalog in communication cloud and periodically synchronize the web channels automatically