Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 : PEGAPCDC86V1

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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. U+ Bank's marketing department currently promotes various home loan offers to qualified customers. Now, the bank does not want to show offers on a customer's account page if the customer has already received three home loan offers in the last two weeks.
What do you need to define to implement the business requirement?

A) Volume constraints
B) Applicability rules
C) Suppression policy
D) Customer contact limits

2. U+ Bank, a retail bank, presents various credit card offers to its customers on its website. The bank uses artificial intelligence (AI) to prioritize the offers based on customer behavior. Since introducing the Gold credit card offer, the offer click through rate propensity has increased to 0.83.
What does the increase in the propensity value most likely indicate?

A) Similar customers have ignored the offer.
B) Similar customers have purchased other offers.
C) Similar customers have rejected the offer.
D) Similar customers have shown interest in the offer.

3. A customer contacts a bank to resolve a credit card dispute. After dispute resolution, Next-Best-Action displays a set of sales offers that a Customer Service Representative can present to the customer.
Which feature of Next-Best-Action helps the Customer Service Representative decide on the offer to present to the customer?

A) Interaction history
B) Dispute handling strategy
C) Call intent detection
D) Offers ranking

4. To calculate the total number of customer responses of four actions in a group, you must use________________.

A) one Group By component
B) one Set Property component
C) four Set Property components
D) four Group By components

5. U+ Bank, a retail bank, wants to begin promoting credit card offers via email to qualified customers. The business would like to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?

A) Run the starting population segment daily
B) Trigger an external ETL (Extract-Transform-Load) process
C) Select Refresh the audience
D) Select different audience sample with similar profile

Solutions: