Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版) : MB-240日本語

  • Exam Code: MB-240日本語
  • Exam Name: Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版)
  • Q & A: 230 Questions and Answers

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About Microsoft Dynamics 365 Field Service Functional Consultant (MB-240日本語版) : MB-240日本語 Exam

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Work Orders Scheduling and Dispatch: 25-30%

  • Implementing Schedule Boards: Here the examinees should have the ability to reschedule and reassign work orders, schedule work orders manually, customize schedule boards, implement integrated map characteristics, and generate driving guidelines for field agents.
  • Optimizing Resource Scheduling: The test takers need to possess the knowledge of the resource optimization process, constraints, and objectives, as well as optimization profiles.
  • Managing Scheduling Alternatives: The candidates need to have the skills in configuring Quick Book and fulfillment preferences, as well as scheduling work orders with the Schedule Assistant and Schedule Board.
  • Configuring Universal Resource Scheduling: This domain will measure competence in creating prerequisite views, enabling scheduling for entities, and managing the work-hours calendar for prerequisites. The subtheme will also evaluate one’s expertise in creating Power Automate flows for the population of data within requirements records.
  • Implementing Schedule Assistant: This subject area covers your skills in filtering data, specifying search radiuses, applying restrictions to resource queries, and troubleshooting Schedule Assistants.

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Preparation Resources

To be confident in your knowledge and skills thorough preparation is required. There are study materials one can refer to that will enhance the likelihood of passing the Microsoft test with ease and on the first attempt. So, the resources listed below can be found on the official vendor website and Amazon.

  • How I Passed MB-240: Microsoft Dynamics 365 Field Service Exam: Sure Shot Certification Tips by Empirical Matt Publications (Kindle Edition) is a resource you can rely on to get success on your first try. That's because it contains proven experience and the useful preparation methods of successfully certified persons in Microsoft Dynamics 365 Field Service technologies. Moreover, the contents of the book are in the form of an interview that helps you gain detailed recommendations regarding test procedures, registration, training, and effective exam passing. So, you can purchase it in the Kindle version just at $11.99 and get an efficient instrument to meet a situation head-on on the final test day.
  • In addition, for anyone interested in delivering Field Service solutions for large-scale customers, Microsoft offers a three-day training program to prepare for the MB-240 exam under the guidance of expert instructors. So, the MB-240T00-A: Microsoft Dynamics 365 Field Service course will provide every candidate with the opportunity to learn everything they need to get the best score. In other words, you will gain hands-on experience with the key components involved in Field Service Implementations as well as the services and products that will be delivered to customers. Furthermore, you are guaranteed to be able to demonstrate an understanding of pricing options and how to utilize them in specific scenarios on the MB-240. In this way, the course syllabus is fully aligned with the exam topics, and the information provided in each of the 12 modules is completely credible and relevant to ensure that you achieve your goal.
  • If you have enough time and motivation for independent preparation, you can choose to use the Self-paced online training on the Microsoft Learn platform, which is designed to help every student who wants to fully master Microsoft Dynamics 365 applications. In this case, the whole learning path consists of two blocks. Thanks to the first one, you will learn the right steps to configure Dynamics 365 Field Service, which will save a lot of time for its implementation. And then, in the second block, you will learn how to manage scheduling options, customize the schedule board, use Resource Scheduling Optimization, and much more. The entire course takes place in a module format, each of which includes video lessons, exercises, and check tests. This way, you can work in your own mode without unnecessary haste.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-240.aspx

Microsoft MB-240日本語 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Manage Asset and Connected Field Service (5-10%)5-10%- Process IoT alerts and work order creation
- Manage asset IoT connections and monitoring
- Implement connected field service scenarios
- Configure IoT integrations and alerts
Topic 2: Scheduling and Dispatch (20-25%)20-25%- Manage scheduling options and requirements
- Configure schedule board and board features
- Optimize schedules using resource scheduling optimization
- Configure map view and route optimization
- Handle scheduling conflicts and rescheduling
- Schedule work orders using various methods
Topic 3: Manage Inventory and Procurement (15-20%)15-20%- Process purchase orders and returns
- Manage inventory levels and stock locations
- Configure product inventory and item associations
- Configure warehouse and inventory settings
- Handle inventory adjustments and transfers
Topic 4: Manage Work Orders (20-25%)20-25%- Handle work order incidents and resolutions
- Manage work order products, services, and notes
- Process work order inspections and recommendations
- Manage work order reporting and analytics
- Create and manage work orders
- Configure work order lifecycle and statuses
Topic 5: Configure Field Service (20-25%)20-25%- Set up and configure customer assets
- Configure scheduling configurations and booking setup
- Set up and configure resource characteristics and skills
- Configure work order types and incident types
- Implement security roles and field service settings
- Configure Field Service organizations and structures
- Configure pricing, billing, and cost entities
Topic 6: Manage Field Service Mobile Application (10-15%)10-15%- Configure Field Service Mobile app settings
- Configure resource and technician mobile experiences
- Handle offline capabilities and synchronization
- Manage mobile forms and workflows

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