Avaya 3000-3 : Avaya Small and Medium Enterprise (SME) Communications Solutions Exam

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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

1. The Alarm Set action in Voicemail Pro allows an alarm call to be set up and played to a specified extension at a specified time. The telephone will display "Alarm" and the prompt that will play is, "This is an alarm call please hang up". Which description is true?

A) The telephone display message can be changed
The prompt can changed by telephone or can use a .wav file.
B) The telephone display message can be changed.
The prompt can be changed by telephone but cannot use a .wav file.
C) The telephone display message cannot be changed.
The prompt can be changed by telephone but cannot use a .wav file.
D) The telephone display massage cannot be changed.
The prompt cannot be changed.

2. When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

A) Not a supported feature
B) Limited to the number of systems in an SCN
C) There is no limit.
D) One backup per system

3. A customer wants to set up two IP500v2 Office control units at different sites. Which H.323
supplementary service signaling method would you choose to automatically exchange information about users and extensions, allowing remote users to be called without any additional configuration on the local IP Office?

A) QSIG-B
B) QSIG-A
C) IP Office SCN
D) H.450

4. The Customer Call Reporter(CCR)installation is now completed, but a user with the name ''Agent 1'is not showing in the CCR Web page.

A) Go to CCR, log-in as Administrator, and enable ''Agent1''as a CCR agent.
B) Go to CCR Supervisor Setting in Manager and enable ''Agent1''to be a CCR agent.
C) ''Agent1''cannot be used as a name for a CCR agent.
D) Go to CCR and check on Supervision Setting and enable ''Agent1''as a CCR agent.

5. A customer uses a call accounting system and account codes in the IP Office to keep track of billable spent with their clients when on the telephone. They want to have the IP Office automatically associate the account code when calls are made to or from their clients.

A) Enable Forced Account Code on the Incoming Call Rout created for the client CLI.
B) Add the ClI information to the Account Code.
C) Enable CLI tracking
D) Add the Client CLI information to the Incoming Call Route.

Solutions: