Avaya 3000-2 : ACSS Small and Medium Enterprise (SME) Communications

  • Exam Code: 3000-2
  • Exam Name: ACSS Small and Medium Enterprise (SME) Communications
  • Updated: Oct 29, 2026

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About Avaya 3000-2 Exam

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Avaya 3000-2 Exam Overview:

Certification Vendor:Avaya
Exam Name:ACSS Small and Medium Enterprise (SME) Communications
Exam Number:3000-2 / 3000.2
Exam Price:$125 USD
Available Languages:English
Exam Duration:90 minutes
Passing Score:Not publicly disclosed by Avaya
Exam Format:Multiple Choice
Certificate Validity Period:2 years
Real Exam Qty:90–103
Related Certifications:Avaya Certified Implementation Specialist (ACIS) - SME Communications
Avaya IP Office Platform Certifications
Recommended Training:Avaya SME Communications Support Training
Avaya IP Office Administration and Maintenance
Exam Registration:Pearson VUE Registration
Avaya Learning Center
Sample Questions:Free Download 3000-2 Exam PDF Torrent
Exam Way:Online proctored or onsite at Pearson VUE authorized test centers
Pre Condition:No mandatory prerequisites; recommended: Avaya official training and hands-on experience with IP Office / SME Communications solutions
Official Syllabus URL:https://www.avaya.com/en/support/training-certification/

Avaya 3000-2 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Installation and Configuration30%- IP Office Setup
  • 1. System installation and initialization
    • 2. User, extension, and trunk configuration
      - Application Configuration
      • 1. Mobility and collaboration features
        • 2. Voice mail and messaging
          Topic 2: SME Communications Solution Architecture20%- IP Office Platform Overview
          • 1. Deployment models and capacity planning
            • 2. System components and hardware
              - Solution Design Principles
              • 1. Network and telephony requirements
                • 2. Interoperability considerations
                  Topic 3: Maintenance and Troubleshooting35%- System Monitoring and Diagnostics
                  • 1. Log analysis and fault isolation
                    • 2. Performance monitoring and alarms
                      - Backup, Restore & Upgrades
                      • 1. Configuration backup and recovery
                        • 2. Software updates and migration
                          Topic 4: Security and Administration15%- System Management
                          • 1. System health checks
                            • 2. License management
                              - Access Control and Permissions
                              • 1. Network security and firewall settings
                                • 2. User roles and authentication

                                  3000-2 Exam FAQ: Fresh Answers for a Fresh Exam

                                  The Avaya ACSS Small and Medium Enterprise (SME) Communications exam contains 90–103 to complete within 90 minutes. Timed simulation in the TorrentVCE Desktop Test Engine teaches that rhythm before exam day does.

                                  Three versions of the same study materials: a printable, expert-prepared PDF with free demo download and instant access; a Desktop Test Engine for Windows with customizable simulation and timed modes that works offline; and an Online Test Engine for any browser on Windows, Mac, Android, and iOS with test history and performance review. All 103 practice questions are identical across versions. Every purchase includes 365 days of free updates, a 50% renewal discount afterward, and unlimited computer installations.

                                  The official Avaya ACSS Small and Medium Enterprise (SME) Communications outline defines 4 domains. The leading three are SME Communications Solution Architecture (20%), Security and Administration (15%), and Maintenance and Troubleshooting (35%). The full list is in the topics section above, and TorrentVCE's 103 practice questions cover each one.

                                  The Avaya ACSS Small and Medium Enterprise (SME) Communications exam requires Not publicly disclosed by Avaya to pass, and registration costs $125 USD. A failed attempt means paying the same fee again — a readiness check with the TorrentVCE engines before booking is the cheaper option.

                                  The 3000-2 exam is a Avaya certification exam validating the Avaya ACSS Small and Medium Enterprise (SME) Communications syllabus shown above. It belongs to these credential paths: Avaya Certified Implementation Specialist (ACIS) - SME Communications, Avaya IP Office Platform Certifications. Candidates in 2026 keep up with it using TorrentVCE's 103 practice questions, available as a printable PDF, a Windows Desktop Test Engine, and an Online Test Engine — three versions of the same materials.

                                  TorrentVCE issues a full refund if you take the Avaya ACSS Small and Medium Enterprise (SME) Communications exam within 60 days of purchase and do not pass. The policy does not apply if the exam is taken within 3 days of purchase, if the exam was never actually taken, or to free materials or expired orders, and the candidate name must match the payer name. Submit a scan of your enrollment slip and the official Score Report PDF within 2 days of the exam; claims are processed within 7 days. Alternatively, exchange for two free exam products of equal value and keep your original update service. Orders arrive by email within 1 minute — contact support if nothing arrives within 2 hours.

                                  No mandatory prerequisites; recommended: Avaya official training and hands-on experience with IP Office / SME Communications solutions Since requirements change over time, confirm the latest on the official Avaya exam page before scheduling.

                                  Avaya recommends these training resources for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam:

                                  Follow the training with steady self-testing — the 103 practice questions from TorrentVCE help you apply theory and fill any gaps the training leaves.

                                  Online proctored or onsite at Pearson VUE authorized test centers Register for the Avaya ACSS Small and Medium Enterprise (SME) Communications exam through these official channels:

                                  After booking, TorrentVCE delivers your practice questions within 1 minute — preparation starts the same day.

                                  Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

                                  Question #1

                                  A customer is running SIP phones that are locked down to G.729a. What is the bandwidth used for the speech of ten simultaneous calls?

                                  • A. 640 Kbps
                                  • B. 63 Kbps
                                  • C. 80 Kbps
                                  • D. 560 Kbps
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #2

                                  A new customer reported an issue on their site in Milan. The IP phone can login but cannot make calls to any agents that are using analog phones. what is the problem?

                                  • A. Embedded Voicemail is not running properly.
                                  • B. All cards may not be seated correctly.
                                  • C. 20 packets missed means too many packets lost; IP Office stops the call proceeding.
                                  • D. You need to buy additional licenses.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  Question #3

                                  A customer has opened up a new location in London that will have four employees. They want to SCN this site with the current location in New York City which has an IP500 that has been installed for over a year without any software revisions. The employees in London will use the New York City location for all outbound and inbound calls and want to be able to dial any extension at either location. What should you recommend for this customer?

                                  • A. Install an IP500 with four digital phones in London and use short codes to dial across the H.323 IP trunk to connect back to New York City.
                                  • B. Install an IP500 with four IP phones in London and use the H.323 IP trunk for a SCN to connect back to New York City to dial out of New York City.
                                  • C. Install an IP500 with four IP phones in New York City and use the H.323 IP trunk for a SCN to connect back to London to dial out of London.
                                  • D. Install an IP500 with four IP phones in London and create a VPN connection between London and New York City with firewalls at both locations using double network address translations.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  Question #4

                                  After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

                                  • A. The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
                                  • B. The SIP lines had the SIP URI tab deleted.
                                  • C. The SIP lines had a Line ID of 15.
                                  • D. The new PRI channels took all existing SIP Trunk Licenses.
                                  • E. The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #5

                                  The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will also use it for inbound and outbound calls. The main site has forty users and one fax machine. The remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital phones?

                                  • A. IP500 Preferred edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
                                  • B. IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
                                  • C. IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
                                  • D. IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
                                  Reveal Solution  Discussion  0

                                  Correct Answer: D  🗳️

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