Avaya 7004-1 : Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam

  • Exam Code: 7004-1
  • Exam Name: Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam
  • Updated: Jul 29, 2026

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Avaya 7004-1 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Troubleshooting & Fault Resolution20%- Diagnostic Tools
  • 1. Trace commands and system utilities
    • 2. Network and protocol troubleshooting
      - Common Fault Isolation
      • 1. Call routing and signaling problems
        • 2. Hardware and media gateway issues
          Topic 2: System Administration & Configuration25%- Feature Implementation
          • 1. Integration with Avaya Aura
            • 2. Call processing and services
              - Element Manager & System Manager
              • 1. Dialing plans and routing configuration
                • 2. User and device provisioning
                  Topic 3: System Architecture & Components20%- CS 1000 Hardware and Software Architecture
                  • 1. CS 1000E and CS 1000M platforms
                    • 2. System components and redundancy
                      - IP Peer Networking
                      • 1. Network Routing Service (NRS)
                        • 2. IP Peer configuration and protocols
                          Topic 4: Maintenance & Monitoring25%- Routine Maintenance
                          • 1. Software upgrades and patches
                            • 2. Backup and restore procedures
                              - System Monitoring & Alarms
                              • 1. Performance monitoring tools
                                • 2. Log analysis and alarm handling
                                  Topic 5: Security & System Management10%- Access Control & Security
                                  • 1. User rights and authentication
                                    • 2. Security best practices

                                      Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:

                                      1. When configuring Zone Based Dialing, what option would you select to create new zones for routing calls through a centralized Call Server?

                                      A) Numbering Zones link
                                      B) Dialing Configuration Details for Flexible Dial Plan link
                                      C) Dialing Configuration Details link
                                      D) Bandwidth Zones link


                                      2. A customer has deployed a Communication Server 1000 RIs. 7 x system at their site. Their sales department is expanding and you have been asked to add Ave new telephones with the same capabilities as the existing telephones in the department.
                                      Which programming command should you use to complete this task?

                                      A) Move from TN
                                      B) Copy from DN
                                      C) Move to DN
                                      D) Copy from TN


                                      3. You are implementing IP Peer Networking in a Communication Server 1000 network. For correct call routing, the digits dialed by users must be manipulated to conform to the dialing requirements of the trunk. Which statement describes a property of digit manipulation?

                                      A) Programming is shared across all network common trunks
                                      B) It is only available on branch offices
                                      C) It uses 64 tables for digit replacement
                                      D) It has the ability to delete and insert leading digits


                                      4. Click the Exhibit button.

                                      Given a company's dialing plan shown in the exhibit, if a station user at the company in the New York City is attempting to place a call to Albany and the station dial AC1+661+7449, what will happen to the call?

                                      A) The call will terminate at the Boston location at extension 7449.
                                      B) The call will terminate at the LDN of 518-267-7300 over Route 10
                                      C) The call will not complete and the user will receive the interface treatment as defined in the Customer Data Block (CDB) for that customer.
                                      D) The call will terminate at the Albany location at extension 7449.


                                      5. A customer would like to simplify their network administration by migrating existing Communication Server (CS) 1000 RIs. 7 x system in multiple locations into a single centrally deployed CS 1000 system. They want this change to be transparent to the end users so that can continue to use the same dial plan and features currently in place.
                                      Which feature can you implement to meet the customer's requirements?

                                      A) Uniform Dialing
                                      B) Zone Based Dialing
                                      C) Hybrid Dialing
                                      D) Coordinated Dialing


                                      Solutions:

                                      Question # 1
                                      Answer: B
                                      Question # 2
                                      Answer: D
                                      Question # 3
                                      Answer: D
                                      Question # 4
                                      Answer: D
                                      Question # 5
                                      Answer: A

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