SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One : C_PXSUP_90

  • Exam Code: C_PXSUP_90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Q & A: 80 Questions and Answers

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SAP C_PXSUP_90 Exam Syllabus Topics:

SectionWeightObjectives
SAP Business All-in-One Support25%- Application-Specific Support
  • 1. Incident handling for preconfigured business processes
    • 2. Customizing and transport management
      • 3. System monitoring and health checks
        ABAP System Analysis & Troubleshooting40%- ABAP Workbench & Dictionary
        • 1. Screen processing (PAI/PBO) and system fields
          • 2. Transactions SE80, SE11, SE16, SM30
            • 3. Data Dictionary objects and attributes
              - Error & Performance Analysis
              • 1. Debugging techniques and runtime analysis
                • 2. System logs: SM21, ST11, SM13, SM12
                  • 3. Traces: SQL Trace, ABAP Trace, ST05
                    Advanced Support Tools & Procedures15%- SAP Note Implementation
                    • 1. Correction instruction application
                      • 2. Transaction SNOTE usage
                        - Collaboration & Reporting
                        • 1. Updating messages with SAP
                          • 2. Support reporting and documentation
                            Incident Management Fundamentals20%- SAP Support Infrastructure
                            • 1. Connecting to SAP Global Support
                              • 2. SAP Solution Manager Work Centers
                                • 3. SAP Notes and Knowledge Base search
                                  - Support Process Overview
                                  • 1. Message lifecycle and status management
                                    • 2. Response and escalation procedures
                                      • 3. Business hours and SLA configuration

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        Question #1

                                        What information can you find in an ABAP trace? (Choose two)

                                        • A. All SAP developers responsible for the checked program
                                        • B. All ABAP modules (methods, function modules, subroutines) that are executedin the course of a transaction
                                        • C. All operations on database tables (SELECT, INSERT, MODIFY, and so on)
                                        • D. All screens, modules of the flow logic, and ABAP messages
                                        Answer: B,D
                                        Question #2

                                        What does it mean if a SELECT statement comes back with a sy-subrc = 4? (Choose two)

                                        • A. The execution of the SELECT statement failed because of an incomplete WHERE-Clause.
                                        • B. The system has not read any entries from the database table.
                                        • C. The system has read exactly four entries from the database table.
                                        • D. The SELECT statement has been executed successfully without error.
                                        Answer: B,D
                                        Question #3

                                        Which one of the following statements about the return code is true? (Choose two)

                                        • A. A return code is a unique key that is sent from the ABAP program to the SAPGUI so that the right screen will be selected from the front end's local repository.
                                        • B. All ABAP commands support a return code. After every ABAP statement, the return code is determined again.
                                        • C. A return code is a system field that is automatically filled (and changed) when a certain ABAP command has been executed.
                                        • D. A return code can only have one value at a certain time.
                                        Answer: C,D
                                        Question #4

                                        What does 'component' refer to in SAP software? (Choose two)

                                        • A. Components are part of data dictionary.
                                        • B. Components are part of a report.
                                        • C. The component is an attribute that allows a classification from the application perspective.
                                        • D. Components are arranged in a hierarchy, the so-called Component Hierarchy or Application Component Hierarchy.
                                        Answer: C,D
                                        Question #5

                                        What is included in Enterprise Support? (Choose two)

                                        • A. Implementation Roadmap
                                        • B. Global Support Backbone
                                        • C. Mission Critical Support
                                        • D. SAP Support Organization
                                        Answer: B,C

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