Microsoft Power Platform Functional Consultant : PL-200

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Since PL-200 exam is the only requirement for obtaining Microsoft Certified: Power Platform Functional Consultant Associate, this certification will be observed in detail. It targets functional consultants with a few years of experience in the field. It's also recommended to be familiar with the core concepts of Microsoft Dynamics 365 and have solid skills in designing a basic dashboard using the Power BI. For those with little experience, self-study courses and learning paths from the Microsoft Official website or instructor-led training are suggested to follow. In a nutshell, this certificate shows the hiring managers that with or without coding skills, its holders are aptly prepared to develop first-class solutions that would usually require the skills of a developer.

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Microsoft learning site Introduction to PowerApps

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Implementing Power Virtual Agents Chatbots (10-15%)

To answer the questions related to this exam topic, the learners are required to develop expertise in the following areas:

• Creating a chatbot (assigning a chatbot to an environment; publishing a chatbot; sharing a chatbot; adding chatbots to Teams as well as other channels; monitoring and diagnosing bot usage, performance, topic usage);
• Configuring entities (creating custom entities; implementing entities in conversations; implementing variables to store data).
• Configuring topics (defining topic conversation triggers; creating messages, questions, conditions; extracting topics from a web page; implementing escalations, greetings, statuses, error messages; calling the Power Automate flow in order to run an action);

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/pl-200

Microsoft PL-200 Exam Syllabus Topics: