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Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

1. When troubleshooting one-way audio issues in a SIP-based AICC deployment, what network configuration issue is most commonly the root cause?

A) Asymmetric routing causing RTP streams to be blocked by a firewall.
B) The ICD routing rules being misconfigured.
C) Incorrect DNS settings on the UAP.
D) The CTI server running low on memory.

2. When calculating the bandwidth requirements for a remote AICC agent working from home, which factor is most critical beyond the voice codec itself?

A) The time of day the agent works.
B) The operating system of the agent's computer.
C) The brand of the agent's headset.
D) The overhead of VPN tunneling and the potential for packet loss on the home internet connection.

3. What is the key difference between "G.711" and "G.729" audio codecs?

A) G.711 is used for recording, and G.729 is used for live calls.
B) G.711 provides higher audio quality but uses more bandwidth, while G.729 uses less bandwidth with slightly lower quality.
C) There is no significant difference.
D) G.729 is the standard for video calls, while G.711 is for audio only.

4. Which component in the AICC architecture is responsible for converting text-based chatbot responses into spoken audio for a seamless transition from chat to voice?

A) Automatic Speech Recognition (ASR) engine
B) ICD Router
C) Text-to-Speech (TTS) engine
D) Media Server

5. What is the key difference between "synchronous" and "asynchronous" communication channels in AICC?

A) Synchronous (e.g., voice, video) requires parties to be present simultaneously; asynchronous (e.g., email, SMS) does not.
B) Asynchronous channels are only for internal use.
C) Synchronous channels are faster than asynchronous channels.
D) There is no significant difference.

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