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Avaya Small and Medium Enterprise (SME) Communications Solutions : 3000.3
- Exam Code: 3000.3
- Exam Name: Avaya Small and Medium Enterprise (SME) Communications Solutions Exam
- Q & A: 59 Questions and Answers
About Avaya Small and Medium Enterprise (SME) Communications Solutions : 3000.3 Exam
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Avaya 3000.3 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance and Troubleshooting | - Operational support and diagnostics
|
| Topic 2: Applications and Messaging | - Communication applications deployment
|
| Topic 3: Customer Requirements Analysis | - Business and technical requirements gathering
|
| Topic 4: System Installation and Configuration | - Deployment and administration
|
| Topic 5: SME Solution Design | - Designing Avaya SME communication solutions
|
| Topic 6: IP Office Hardware | - Hardware components and interfaces
|
| Topic 7: Networking and Call Routing | - Voice networking configuration
|
Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:
Question #1
A customer has an IP500 and wants to install 28 IP hard telephones and 20 Digital telephones at the main site. A single PRI circuit is used for incoming and outgoing calls. A dedicated VoiceMail Pro server will be used for incoming call flows and user voicemail. Incoming calls are being dropped when hitting the auto attendant in VoiceMail Pro. You have gathered the latest configuration, data/time of failure, and incoming caller information. What other information should you gather to troubleshoot this issue?
- A. system status snapshot and Debug view set to level 9 high trace and Voicemail call flow database
- B. system status snapshot and Debug view set to level 5 Information trace and Voicemial call flow darabase
- C. system monitor trace with ISDN data and Debug view set to level 5 Information trace and Voicemial call flow darabase
- D. system monitor trace with ISDN data and Debug view set to level 9 high trace and Voicemail call flow database
Correct Answer: D 🗳️
Question #2
A customer has multiple IP Offices connected using IP trunks. The systems have installed and working for over three years. Users recently are reporting that they are not able to dail between sites. Which three actions would be considered best practice approaches for resolving the issue?
(Choose three.)
- A. Research possible causes and implement a solution
- B. Test and document the results of the implemented solution.
- C. Upgrade or downgrade the IP Office core software to fix the issue.
- D. Duplicate the issue and obtain traces.
- E. Replace hardware outside warranty.
Correct Answer: A,B,D 🗳️
Question #3
Which two email client are supported for IP Office IMAP services? (Choose two.)
- A. Lotus Notes
- B. Lotus Messages
- C. Microsoft office Communicator
- D. MS Outlook
Correct Answer: A,D 🗳️
Question #4
Which two steps must be completed to get Embedded Voice Mail (EVM) Dial by Name to work correctly? (Choose two.)
- A. Configure Dial By Name action off Auto Attendant.
- B. Add names to the system directory.
- C. Users need to record their names.
- D. Embedded Voicemail code is set.
Correct Answer: A,D 🗳️
Question #5
An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?
- A. PR124/PR130 or PRI-U Expansion Card
- B. PRI-UNI Expansion Card
- C. ATM16 Expansion Module
- D. VCM32
Correct Answer: B 🗳️
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