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Updated Dec-2023 Exam PSM-II Dumps - Pass Your Certification Exam
Scrum PSM-II (Professional Scrum Master level II) Certification Exam is an advanced level certification designed for experienced Scrum Masters who want to improve their knowledge and skills in leading Scrum teams. Professional Scrum Master level II (PSM II) certification exam builds on the foundational knowledge and practical experience gained from the Professional Scrum Master level I (PSM I) certification. The PSM-II certification exam is offered by Scrum.org, an organization that provides Scrum training, certification, and resources to individuals and organizations worldwide.
Scrum PSM-II exam is a challenging and comprehensive certification examination. It measures the Scrum Masters' understanding and practical application of Scrum methodology, the Scrum framework, and the necessary tools and techniques to manage, facilitate, and lead successful Scrum projects. PSM-II exam includes multiple-choice and essay-style questions that cover a range of advanced topics, such as Agile coaching, organizational design, and scaling Scrum. PSM-II exam is two hours long and consists of 30 questions.
NEW QUESTION # 30
True or False: Using Scrum ensures that adding more resources to a project proportionally increases the value delivered.
- A. True
- B. False
Answer: B
Explanation:
Explanation
Using Scrum does not ensure that adding more resources to a project proportionally increases the value delivered. In fact, adding more resources may have the opposite effect, as it can introduce more complexity, communication overhead, coordination challenges, and integration issues12. Scrum values quality over quantity, and focuses on delivering the most valuable and feasible outcomes in a given timebox3 . Scrum also encourages teams to be self-organizing and cross-functional, which means that they can work autonomously and collaboratively without relying on external resources or dependencies3 .
References: 1: Adding more resources in Scrum will proportionally increase the value ... 2: The Mythical Man-Month - Wikipedia 3: Scrum - What is it, how it works, & how to start - Atlassian : How Scrum Teams can Complement Scrum by Adding Practices, Tools and ...
NEW QUESTION # 31
You have been hired as a Scrum Master for a company that has been doing business for over fifty years. In order to stay competitive, they have started an initiative to digitize their legacy systems. The company has several Scrum Teams working on different components that will be integrated to a single back office platform.
Your team is responsible for building the back office platform and integrating all other components. The Scrum Teams work in two week Sprints and are expected to deliver all functionality in six Sprints.
During development the requirement changes in the other components have been slowing down your team's progress. Because of these changes, your team has estimated that they will not be able to deliver all expected work within the original timeframe. The Scrum Teams working on the other components confirm that they are still on track to meet the expected delivery date. The program manager in charge of the digitization initiative is upset and angry with your team.
As a Scrum Master, what could you do to help the Product Owner?
- A. You remove all items from the Product Backlog for which development is forecasted to be beyond the expected date. These are likely to be low value anyhow.
- B. You shorten your team's Sprints to be ready sooner.
- C. You suggest adding additional developers to the team in order to increase velocity and meet the original date.
- D. You suggest working with the program manager and the other teams on the ordering and the value of your team's open Product Backlog items to redefine the possible delivery date.
Answer: D
Explanation:
The Scrum Master serves the Product Owner in several ways, including:
Finding techniques for effective Product Backlog management;
Helping the Scrum Team understand the need for clear and concise Product Backlog items; Understanding product planning in an empirical environment; Ensuring the Product Owner knows how to arrange the Product Backlog to maximize value.
NEW QUESTION # 32
Another team's Scrum Master seeks your advice. The Daily Scrum always runs longer than 15 minutes. The Developers suggest splitting the Scrum Team into two teams. What is your response?
(choose the best answer)
- A. You disagree - there is not enough information to justify splitting a team into two teams. You ask if there is anything you can do to help your colleague, for example observe one of the Daily Scrums with them.
- B. You agree - splitting the team into two teams is a good strategy to allow them to learn how to run Daily Scrums quickly and effectively. Once they have learned to limit the Daily Scrum to 15 minutes, you can combine the teams again.
- C. You disagree - you tell the Scrum Master that as Scrum Master they need to manage the timebox better.
- D. You agree - this is an appropriate solution to the problem.
Answer: A
Explanation:
Explanation
Splitting a team into two teams is a major decision that should not be taken lightly. It may have implications for the product vision, the product backlog, the sprint goal, the sprint backlog, the definition of done, and the team dynamics. It may also reduce the effectiveness of the Scrum Team by creating dependencies, communication overhead, and coordination challenges. Therefore, before considering such a drastic measure, it is advisable to explore other options to improve the quality and efficiency of the Daily Scrum. One option is to ask for help from another Scrum Master who can observe the Daily Scrum and provide feedback and suggestions.
References:
The Scrum Guide, section 3.2 (The Daily Scrum), page 9
The Scrum Master Learning Path, module 4 (The Daily Scrum), lesson 4 (Common Challenges) and lesson 5 (Tips for an Effective Daily Scrum)
NEW QUESTION # 33
What would likely happen if management only changed the organization's current terminology to fit Scrum without the proper understanding and support of Scrum as defined in the Scrum Guide?
- A. The organization may not realize the real benefits of Scrum as there would be no real change on the way the teams work.
- B. All answers apply.
- C. Very little change will happen as the vocabulary in Scrum is specifically defined for implementing Scrum.
- D. Organizations may feel less stressed as the behaviors would remain familiar to management.
Answer: B
Explanation:
The defined terminology in Scrum was selected, designed, and defined specifically for supporting the Scrum Framework. Understanding the differences between traditional methods and the Scrum Framework will help move teams in the right direction in Scrum adoption.
NEW QUESTION # 34
Steven, a Scrum Master, is approached by the Development Team members complaining that one of the senior engineers is using too much time during the Daily Scrums to share technical solutions.
Which are the best two actions for Steven to take? (Choose two.)
- A. Suggest using a token to limit who is allowed to speak during the Daily Scrum.
- B. Contact the team member's direct manager and to resolve this problem.
- C. Speak with the person privately and coach him on the purpose of the Daily Scrum.
- D. Coach the Development Team to help them find a way to solve the problem, and for them to take ownership of the solution.
- E. Suggest that the team members timebox the amount of time each person can speak at the Daily Scrum to a maximum of two minutes.
Answer: C,D
Explanation:
The Scrum Master serves the Development Team in several ways, including: Coaching the Development Team in self-organization and cross-functionality; Facilitating Scrum events as requested or needed.
It is the Scrum Master's responsibility to teach the Scrum Team the value and objective of each Scrum event in order to help them maximize the benefits of each event in accordance to the Scrum values and theory.
NEW QUESTION # 35
A Scrum Team selected a Product Backlog item during Sprint Planning. However, at the end of the Sprint the work does not meet the Definition of Done. What two things should happen with this incomplete Product Backlog item?
(choose the best two answers)
- A. It is put on the Product Backlog for the Product Owner to decide what to do with it.
- B. Only the stakeholders decide over acceptance of undone work and whether to release it.
- C. The item is not included in the Increment for this Sprint.
- D. Review the item, add the done part of the estimate to the velocity and create a Story for the remaining work.
Answer: A,C
Explanation:
Explanation
A Product Backlog item is a description of a feature or functionality that adds value to the product. It is selected by the Scrum Team during the Sprint Planning, based on the Product Owner's proposal and the Developers' forecast. It is expected that the Product Backlog item will be completed by the end of the Sprint, meaning that it meets the Definition of Done, which is a formal description of the state of the Increment when it meets the quality standards required for the product.
However, if a Product Backlog item is not completed by the end of the Sprint, meaning that it does not meet the Definition of Done, then:
The item is not included in the Increment for this Sprint (B), which is a valid option as it ensures that only "Done" work is delivered to the customer and stakeholders. The Increment is a concrete and usable outcome of a Sprint that provides value and feedback. It should not contain any undone or partially done work that may compromise its quality, usability, or value.
It is put on the Product Backlog for the Product Owner to decide what to do with it (D), which is another valid option as it respects the authority and accountability of the Product Owner to manage the Product Backlog, which is an ordered list of what is needed in the product. The Product Owner can decide whether to re-prioritize, re-estimate, refine, or remove the incomplete Product Backlog item based on new insights and stakeholder needs.
The other options are not correct because they:
Review the item, add the done part of the estimate to the velocity and create a Story for the remaining work (A), which is not a good option as it violates the principle of commitment and transparency that underlies the Definition of Done. The Scrum Team should not count or report any work that is not
"Done" as part of their progress or performance. The Scrum Team should also not split or create new Product Backlog items during or after the Sprint, as this may affect their alignment and focus on the Sprint Goal.
Only the stakeholders decide over acceptance of undone work and whether to release it, which is not a good option as it violates the role and responsibility of the Product Owner and the Developers to deliver a potentially releasable Increment at the end of each Sprint. The stakeholders can provide feedback and suggestions for the product, but they cannot accept or release any work that does not meet the Definition of Done.
References: : [Scrum Guide], The Product Backlog : [Scrum Guide], The Definition of Done : [Scrum Guide], The Increment : [Scrum Guide], The Sprint Planning : [Scrum Guide], The Product Owner : [Scrum Guide], The Developers
NEW QUESTION # 36
Adding more resources in Scrum will proportionally increase the value delivered.
- A. True
- B. False
Answer: B
Explanation:
When working on complex problems in complex environments, adding more resources (people, money, tools, etc.) cannot guarantee increased value or success.
NEW QUESTION # 37
How much work must a Development Team do to a Product Backlog item it selects for a Sprint?
- A. All development work and at least some testing.
- B. As much as it has informed the Product Owner will be done for every Product Backlog item it selects in conformance with the definition of "Done".
- C. As much as it can fit into the Sprint. Any remaining work will be moved to a subsequent Sprint.
- D. An equal amount of time on analysis, design, programming, testing and documentation.
Answer: B
NEW QUESTION # 38
A Development Team has a total of six members, 4 members who work full time in the office and 2 members who work part time at home. The Development Team is complaining that it is too difficult to synchronize every day and has suggested having the Daily Scrum every other day instead.
What would be three key concerns if the Daily Scrum is held less frequently? (Choose three.)
- A. Impediments are raised and resolved more slowly.
- B. The Scrum Master loses the ability to update the burndown chart adequately.
- C. The Product Owner cannot accurately inspect utilization of the individual team members.
- D. Less information about the progress will be shared causing the Sprint plan to become inaccurate and reducing transparency over progress toward the Sprint Goal.
- E. Opportunities to inspect and adapt the Sprint Backlog are reduced.
Answer: A,D,E
Explanation:
The Daily Scrum is an internal meeting for the Development Team to inspect progress toward the Sprint Goal and to inspect how progress is trending toward completing the work in the Sprint Backlog. The Daily Scrum optimizes the probability that the Development Team will meet the Sprint Goal. Every day, the Development Team should understand how it intends to work together as a self-organizing team to accomplish the Sprint Goal and create the anticipated Increment by the end of the Sprint.
Reducing the frequency of the event will increase the length of the feedback loop and adds risk if the team deviates too far off course.
NEW QUESTION # 39
What is the most appropriate action for the Scrum Master to take if the Product Owner is having difficulties managing the Product Backlog?
- A. Delay the Sprint in order for the Product Owner to have enough time to prioritize the Product Backlog.
- B. Have the Product Owner order the items based on size, having the Development Team work on the smallest items first.
- C. Offer the Product Owner help in understanding that the goal of ordering the Product Backlog is to maximize the flow of value.
- D. Have the Development Team order the work instead of the Product Owner.
- E. Delegate the work to the Assistant Product Owner.
Answer: C
Explanation:
Explanation/Reference:
Explanation:
The Product Owner's primary concern is the flow of value reflected in the ordering of the Product Backlog.
NEW QUESTION # 40
What is the Development Team responsible for?
- A. Reporting productivity and selecting the Sprint time-box.
- B. Organizing the work required to meet the Sprint Goal and resolving internal team conflicts.
- C. Writing User Stories and ordering the Product Backlog.
Answer: B
NEW QUESTION # 41
During the Sprint Retrospective, the newest developer says that his perspective and ideas have been ignored by the rest of the Developers throughout the Sprint What Scrum values are touched here?
(choose the best three answers)
- A. Courage
- B. Respect
- C. Commitment
- D. Transparency
- E. Focus
- F. Openness
Answer: A,B,F
Explanation:
Explanation
The Scrum values of courage, openness, and respect are touched in this situation. Courage means that the Scrum Team members have the courage to do the right thing and work on tough problems, and also to speak up when they have concerns or disagreements. Openness means that the Scrum Team members and stakeholders agree to be open about all the work and the challenges with performing the work. Respect means that the Scrum Team members respect each other to be capable, independent people, and also respect the opinions and ideas of others.
In this case, the newest developer showed courage by expressing his feelings during the Sprint Retrospective, which is an opportunity for the Scrum Team to inspect itself and create a plan for improvements. The rest of the Developers should have been more open to listening to his perspective and ideas throughout the Sprint, as they might have valuable insights or suggestions for improving the product or the process. The Developers should also have respected the newest developer as a member of the team, and given him a fair chance to contribute and collaborate with them.
References:
The Scrum Guide, November 2020, p. 13-14
What are the 5 Scrum Values?, Visual Paradigm, accessed on September 30, 2023 Scrum Values Poster, Scrum.org, accessed on September 30, 2023
NEW QUESTION # 42
During the implementation of an item in the Sprint Backlog, a conflict arises between team members about what work is needed to make the item 'done'. Some say it is a part of the Definition of Done and others say it isn't. Steven, the Scrum Master, observes a debate forming and members beginning to take sides.
What is the best action for Steven to take?
- A. Bring the Development Team members together and interpret the Definition of Done for them so that there are no future conflicts on interpretation.
- B. Immediately end the discussion before it becomes worse. Make the decision on what work is needed to make the item 'done' and teach the team about the importance of avoiding conflicts.
- C. Bring the Product Owner to the discussion and have him/her decide the work needed to make the item 'done.' It is the Product Owner's responsibility to manage the Development Team members.
- D. Facilitate a session with all members on the Scrum Team to help them resolve the conflict, refine the Definition of Done, and become effective again. Tell the team that conflicts are a natural occurrence and coach them on the value of resolving conflicts.
Answer: D
Explanation:
The Scrum Master is a servant-leader for the Scrum Team. The Scrum Master helps the Scrum Team understand which of their interactions are helpful and which are not. The Scrum Master helps everyone change these interactions to maximize the value created by the Scrum Team.
NEW QUESTION # 43
A new Product Owner is hired to work on an existing product that has ongoing for five Sprints. He/she is unsure about all of the responsibilities of a Product Owner. Which of these Product Owner's activities are defined in Scrum?
- A. Ensuring work is completed within scope and time.
- B. Describing features as Use Cases.
- C. Writing User Stories.
- D. Interacting with stakeholders and ensuring that the most valuable functionality is always produced first.
Answer: D
NEW QUESTION # 44
Technical Debt can lead to false assumptions about the current state of the system and the Increment reviewed at the end of the Sprint.
- A. False
- B. True
Answer: B
Explanation:
Explanation
Explanation:
Technical debt is any shortcomings in the code. It is a natural by-product of software development (unavoidable) and can at best be managed. If neglected, it will compound and have a negative effect on the team's ability to the deliver value. A team can have an artificially high velocity by taking shortcuts or introducing technical, debt into the system. This can give a false assumption about the current state of the product. It can look good on the surface but underneath can be a mess.
NEW QUESTION # 45
What action can the Scrum Master take to ensure communication between the Development Team and Product Owner is effective?
- A. Observe the communications between them and facilitate discussions if needed or by request.
- B. Teach the Product Owner to talk in terms of technology and technical requirements.
- C. Ensure all communication goes through the Scrum Master first.
- D. Translate the technologies used by the Development Team in order for the Product Owner to make decisions.
Answer: A
Explanation:
One of the primary responsibilities of a Scrum Master is the ability to facilitate regardless of the context or setting.
NEW QUESTION # 46
True or False: When multiple Scrum Teams work on the same product, they should employ a "Definition of Ready" to maximize their velocity. A "Definitlon of Ready" ensures that Sprint Planning can end within its timebox. This has a positive effect on the team's velocity, as the team will have more time for productive work.
- A. True
- B. False
Answer: B
Explanation:
Explanation
A Definition of Ready (DoR) is a set of agreements that lets everyone know when a product backlog item is ready to be taken into a sprint12. A DoR can help the Scrum Team ensure that the product backlog items are clear, feasible, valuable, and testable12. However, a DoR does not necessarily maximize the team's velocity, nor does it ensure that the sprint planning can end within its timebox. Velocity is a measure of how much work a team can complete in a sprint, and it depends on many factors, such as the team's capacity, skills, collaboration, and quality standards3 . A DoR may help the team avoid wasting time on unclear or incomplete items, but it does not guarantee that the team can deliver more value or faster. Similarly, a DoR may help the team prepare for the sprint planning, but it does not guarantee that the team can finish the planning within its timebox. The sprint planning is an empirical and collaborative event, where the team inspects the product backlog, negotiates with the product owner, and crafts a sprint goal and a sprint backlog . A DoR may reduce some uncertainties and risks, but it does not eliminate them. The team still needs to adapt to changing requirements and expectations, and make realistic and meaningful commitments .
References: 1: What is Definition of Ready in Scrum? - Visual Paradigm 2: Walking Through a Definition of Ready | Scrum.org 3: What is Velocity in Agile? - Atlassian : Velocity in Scrum | Scrum.org : Sprint Planning
| Scrum.org : Sprint planning - Atlassian
NEW QUESTION # 47
Peter is a new Product Owner on a newly formed Scrum Team. Peter has projected a product completion date based on an estimated velocity of 21 completed points per Sprint. After the first 3 Sprints, the team has determined that their maximum velocity is 15 points and they are unable to create shippable increments at the end of each Sprint.
What is the best way to proceed?
- A. Inform Peter that the projected completion date is not correct. The Development team would estimate the remaining work to produce a shippable Increment and suggest making it "Done" before working on new features. Based on empirical data, Peter can adjust the completion date and decide how to continue.
- B. Extend the Sprint in order to complete the Sprint Backlog items.
- C. The Scrum Master would coach the team on improving their estimations and commitment to completing the Sprint Backlog.
- D. The Sprints have failed to produce shippable Increments there for opportunities to inspect and adapt is lost. The Scrum Master would encourage the organization to add more team members in order to increase the team's capacity.
Answer: A
NEW QUESTION # 48
A new Product Owner is hired to work on an existing product that has ongoing for five Sprints. He/she is unsure about all of the responsibilities of a Product Owner.
Which of these Product Owner's activities are defined in Scrum?
- A. Ensuring work is completed within scope and time.
- B. Describing features as Use Cases.
- C. Writing User Stories.
- D. Interacting with stakeholders and ensuring that the most valuable functionality is always produced first.
Answer: D
NEW QUESTION # 49
When technical debt occurs, the system will become more unstable as development progresses and code is added resulting in future work being slowed down.
- A. False
- B. True
Answer: B
Explanation:
Technical debt is any shortcomings in the code. It is a natural by-product of software development (unavoidable) and can at best be managed. If neglected, it will compound and have a negative effect on the team's ability to the deliver value. A team can have an artificially high velocity by taking shortcuts or introducing technical debt into the system. This can give a false assumption about the current state of the product. It can look good on the surface but underneath can be a mess.
NEW QUESTION # 50
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Scrum PSM-II Certification Exam is an advanced level certification for Scrum Masters who have already gained some experience in their role. PSM-II exam is designed to test a Scrum Master’s knowledge and expertise in applying the Scrum framework to complex, real-world scenarios. PSM-II exam is conducted by Scrum.org, a leading organization in the Agile community that provides certifications and training programs for Agile professionals.
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