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NEW QUESTION 36
BigCo receives complaints from existing customers and new prospects that BiyCo repi irrelevant offers and products.
Which two Pega solutions do you suggest to help solve this problem? (Choose Two)
- A. Pega Marketing
- B. Customer Decision Hub
- C. Pega Customer Service
- D. Robotic Process Automation
Answer: A,B
NEW QUESTION 37
XYZ, Inc. is multinational software interested in deploying a worldwide application as soon as possible. The application currently does not have requirements that depend on its user's geographical region. An outside consultant suggested that the application initially be generated with a framework and implementation layer.
Which three questions do you ask to validate the outside consultant's recommendation? (Choose Three)
- A. How many languages and locales must the application eventually support?
- B. Is there a reason why this decision cannot be made at a later time?
- C. Can the framework layer instead consist of multiple built-on applications?
- D. Is there an intent to market the framework layer to other companies?
- E. What is the name of the first division or region that uses the application?
Answer: B,C,D
NEW QUESTION 38
XYZ Corp requires employees to designate alternate operators to perform their work while they are on vacation. Work vacationing operators should be visible to alternate operators.
How do you configure the application to handle this requirement?
- A. Modify the user portal to only display team members for which the operator has been designated an alternate. Clicking on an operator displays that operator's worklist. Assignments are opened accordingly.
- B. Develop an agent that transfers worklist assignments from the operator going on vacation, when that vacation starts, to the alternate operator. When vacation ends, transfer uncompleted assignments back.
- C. Define a custom Access When rule named pxAssignedToMeOr Alternate. Modify the pyUserWorkList Report Definition using this rule to display every Assign-Worklist assignment within the WorkGroup.
- D. Add a ValueList Property to Data Admin-Operator-ID. Alternate operators add vacationing persons to their ValueList. Modify the Assign Worklist report definition to include this ValueList. Modify security accordingly to allow access.
Answer: A
NEW QUESTION 39
Select the recommended option for extending the data model provided by a pega industry framework.
- A. Hide the data model with an Enterprise service Bus (ESB) dictated data model.
- B. Redefine the data model.
- C. Specialize the data model as little as possible.
- D. Hide the data model with a custom data model.
Answer: C
NEW QUESTION 40
What two recommendations do you provide to the development team to ensure the performance of the Pega application does not degrade over time? (Choose Two)
- A. Add indexes to all columns.
- B. Purge and/or archive records based on the company's record retention policy.
- C. Schedule scripts to maintain frequently fragmented tables.
- D. Purge workparty UUI index tables periodically.
Answer: B,C
NEW QUESTION 41
An application consisting of a single case requires sending correspondence at a designated time with minimal delay. The existing solution uses an assignment to pause the case until an SLA invokes the escalation activity that sends the correspondence. Occasionally there is a delay in sending the correspondence.
Which two factors contribute to the delay? (Choose Two)
- A. Correspondence rule configuration
- B. Error handling for locked items
- C. The number of queued SI A objects
- D. Multiple open assignments on the same case
Answer: C,D
NEW QUESTION 42
A Customer Service application requires customer data assembled from multiple external systems. The customer data is captured by a parent case. Subcases of that parent case need to reference the same customer data.The customer data must be as current as possible.
Which two options are used as part of the solution? (Choose Two)
- A. Have each subcase load a portion of the customer data prior to updating the parent case.
- B. Use the System of Record (SOR) data access pattern when capturing the customer data.
- C. Load the customer data in parallel using the Load -Data Page and Connect-Wair methods.
- D. Use the Snapshot data access pattern to capture the customer data prior to subcase spin off.
Answer: B,C
NEW QUESTION 43
In the Answer Area, determine where data is stored for each design option.
Answer:
Explanation:
Select as under.
Letter Description automatically generated
NEW QUESTION 44
You need to create custom workspaces for the manager and for the Customer service representative (CSR), Also, you are asked to display some properties in custom formats that arc not supported by Pega.
Which approach satisfies these requirements?
- A. Level age the Case Manager and Case Worker as reference points to create new portals, if required. Use Special Components and use JSON to pass data.
- B. Create different harnesses for each user's workspace. New portal rules are not needed. Define Specialty Components and use JSON to pass data.
- C. Identify the functionality required for each portal. Customize the portal either by modifying the section or harness. Use Specialty Components and use XML to pass data.
- D. Each access group can use separate portals, harnesses, and sections. Use Specialty Components and use XML to pass data.
Answer: B
NEW QUESTION 45
How do you begin your research to diagnose the cause of the reported performance issue?
- A. Review guardrail warnings in the development environment to determine if any rules with warnings moved to production.
- B. Download the alert log file from each node and analyze the contents in the Pega Log Analyzer.
- C. Observe the cluster and node status on the Enterprise Health Console.
- D. Look at the performance profile and DB Trace out put from each node.
Answer: C
Explanation:
Explanation
Six weeks after you deliver your application to production, your users report that the application slows down in the afternoon. The application is almost completely unresponsive for some users shortly after
3:00 P.M. Other users do not experience this problem
until later in the day.
You do not have access to the Production environment, but you do have access to AES. The production environment has three nodes and a load balancer.
You need to resolve this issue because a new division of the organization will start using the application next month.
NEW QUESTION 46
A shipping case needs to wait a specific time period before progressing in its flow. The developer is considering using a wait shape or an assignment with an SLA to perform this function.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)
- A. Manually step past the waiting point prior to the designated time.
- B. Present a custom UI form to the user while waiting to expire.
- C. Adjust the case urgency when the assignment is created-
- D. Automatically bypass locking when the assignment is created.
Answer: A,D
NEW QUESTION 47
A shipping case needs to wait n specific time period before progressing in its flow. The developer is considering using ;i wait shape or an assignment with an SI A to perform this (unction.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)
- A. Manually step past the waiting point prior to the designated time.
- B. Present a custom UI form to the user while waiting to expire.
- C. Adjust the case urgency when the assignment is created.
- D. Automatically bypass locking when the assignment is created.
Answer: A,D
NEW QUESTION 48
You are managing distributed, geographically dispersed, development teams A, B and C.
Team A is ready to merge changes into their development environment to make available changes to Team B's Team C's.
To ensure all development teams are working with the latest version of shared rule base, select and move all of the following tasks to the tasks List Order column and place them in the correct order.
Answer:
Explanation:
Explanation
Team A publishes branch,
Automation server merges three branch,
Team B and C rebase the application
NEW QUESTION 49
Select the option in which you would define Content Security Policies.
- A. To configure security for the content management integration
- B. To prevent the browser to load content from untrusted sources
- C. To define security for case attachments
- D. To restrict what data a user can view in a case the user can open
Answer: B
NEW QUESTION 50
Which three approaches arc considered a PegaUnit: testing best practice? (Choose Three)
- A. A test case focuses on a single area of functionality.
- B. A test case uses limited assertions.
- C. A test case is not necessary when an error message is the expected result.
- D. A test case groups relevant asseitions together.
- E. A test ruleset is placed at the top of an application's ruleset stack.
Answer: A,B,C
NEW QUESTION 51
What two recommendations do you provide to the development team to ensure the performance of the Pega application does not degrade over tune? (Choose Two)
- A. Add indexes to all columns.
- B. Purge workparty UlU index tables periodically.
- C. Purge and/or archive records based on the company's record retention policy.
- D. Schedule scripts to maintain frequently fragmented tables.
Answer: C,D
NEW QUESTION 52
You isolated the problem to node 1 of the cluster. You see node 1 goes down shortly after
3:00 p.m. every day with an out-of-memory error. Which two alerts typically precede this condition?(choose two)
- A. PEGA0001 - HTTP interaction time exceeds limit
- B. PEGA00017 - Cache exceeds limit
- C. PEGA0004 -Quantity of data received by database query exceeds limit
- D. PEGA0002 - Connect operation time exceeds limit
Answer: A,B
Explanation:
Explanation
Six weeks after you deliver your application to production, you users report that the application slows down in the afternoon. The application is almost completely unresponsive for some users shortly after 3:00 P.M. Other users do not experience this problem until later in the day.
You do not have access to the Production environment, but you do have access to AES. The production environment has three nodes and a load balancer.
You need to resolve this issue because a new division of the organization will start using the application next month.
NEW QUESTION 53
A Pega application locally stores the same set of codes defined by and used within an external system of record. The Page application does not locally store the labels associated to these codes. During case processing, the displayed labels for this set of codes are sourced from the external system of record. On any given day, the label associated to a code may change. You are asked to implement a report definition that displays the current label associated to each code whenever the report is run.
How do you design a Pega application to meet this requirement?
- A. Persist the most recently retrieved labels for each code in a local table. Join to that table when running the report.
- B. Query the distinct codes that the report would display. Develop an interface to retrieve the associated labels In bulk.
- C. Display report definition rows using a custom section. Use a Keyed-access Data Page to source label values.
- D. Develop a SQL function that calls a stored procedure to retrieve the currently associated level for each code.
Answer: D
NEW QUESTION 54
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