Download Free Salesforce ADX-211 Exam Questions & Answer [Q40-Q58]

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NEW QUESTION # 40
Universal Containers' support team needs to track service level agreements for customers. Today, they manually look up contracts by name when a customer calls.
How should an administrator automate this process?

  • A. Create a private Chatter group for customers with high-priority service level agreements.
  • B. Enable entitlements and add the tabs for entitlements and service contracts.
  • C. Enable Case Feed and add a Contracts custom publisher to the Case Feed layout.
  • D. Configure a workflow rule that sends an email alert of old cases to the support manager.

Answer: B


NEW QUESTION # 41
Sales reps at Ursa Major Solar often give discounts depending on the configuration of the solar panel system. Customers want to know what the different configuration options are. Sales management wants to ensure the opportunity pipeline is as accurate as possible.
What should sales reps do to ensure their quotes and opportunities reflect their sales?

  • A. Use the products related list to associate the different configurations with the opportunity. Update the Amount field with the most likely purchase price.
  • B. Create a new quote record for each of the different product configurations. Sync the most likely to be purchased back to the opportunity.
  • C. Create new opportunities for each quote request. Change the forecast category to omitted for all except the most likely to be purchased.
  • D. Update the quote record each time the customer requests a different product configuration, and clicks the sync button to update the opportunity.

Answer: C


NEW QUESTION # 42
An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected. When tested in production, the flow errors when creating the records.
Choose 2 answers

  • A. Log in as another user and run the flow.
  • B. Change the user experiencing the issue to the System Administrator profile.
  • C. Open the flow In Debug mode and Run the Flow as another user.
  • D. Change the Default Case Creator to the user's manager.

Answer: A,C


NEW QUESTION # 43
An administrator would like to convert a Master-Detail relationship to a Lookup relationship. What actions should be taken prior to converting the relationship?

  • A. Delete all reports that use the master object with the detail object report type.
  • B. Delete all roll-up summaries that reference the detail object prior to converting,
  • C. Remove child object related lists from the parent object page layouts.
  • D. Select the Allow Reparenting option on the master-detail relationship.

Answer: B


NEW QUESTION # 44
On the Planet custom object, Ursa Major Solar's sales director wants only certain action buttons to appear depending on if a given planet is defined as gaseous.
Which Lightning component should the administrator define dynamic action buttons?

  • A. Record Detail
  • B. Related Lists
  • C. Highlights Panel
  • D. Activities

Answer: C


NEW QUESTION # 45
The sates VP wants to see the custom Bonus Amount field summed to the Amount level; however, the ability to create a summary field is grayed out.
Winch adjustment does the administrator need to make in order to utilize a custom summary field?

  • A. Reorder columns.
  • B. Add filter logic
  • C. Create ticket field.
  • D. Add data grouping.

Answer: D


NEW QUESTION # 46
Northern Trail Outfitters (NTO) wants to start using Salesforce for its HR recruiting process. NTO needs to ensure that every application is linked to both a job posting and an applicants can apply for more one job posting, and each job posting can have more than one application.
How should an administrator configure the objects?

  • A. Configure Job Application as a Junction object with master-detail relationship to both Application and Job Postings.
  • B. Create Application as a junction object with a master- detail relations to Job Postings and a lookup relationship to Job Applications.
  • C. Add applicants as a junction object with master-detail relationship to both Posting and Job Applications.
  • D. Make Job Application as a junction object with a master-detail relationship to Applications and a lookup relationship to Job Posting.

Answer: A

Explanation:
A junction object is a custom object with two master-detail relationships that allows you to create many-to-many relationships between two objects. In this case, the Job Application object can be used as a junction object to link the Application object and the Job Posting object, so that each application can be related to one or more job postings, and each job posting can have one or more applications. Reference: https://help.salesforce.com/s/articleView?id=sf.relationships_manytomany.htm&type=5


NEW QUESTION # 47
Cloud Kicks (CK) has a backup team of employees that helps short-staffed departments. These users could be working with sales one day and service the next. CK is implementing new Lightning record pages for each department so that they view records In a way that makes sense for each department.
How should the administrator ensure this Is configured correctly?

  • A. Create permission sets for each department and assign them to the backup team users.
  • B. Adjust the profile of the backup users each day to align with the proper access they require.
  • C. Allow the backup team users to update their own profile with Delegated Administration.
  • D. Configure ore app per department and activate record pages for each app.

Answer: D

Explanation:
Configure one app per department and activate record pages for each app is how the administrator should ensure this is configured correctly. An app is a collection of items that work together to serve a particular function for a group of users. An app can include items such as tabs, objects, reports, dashboards, and record pages. A record page is a type of Lightning page that displays details about a specific record. A record page can be customized using Lightning App Builder and activated for different apps, profiles, or record types. By configuring one app per department and activating record pages for each app, the administrator can ensure that the backup team users can view records in a way that makes sense for each department depending on which app they are using.


NEW QUESTION # 48
What should an administrator use as an alternative to a Process Builder to expedite the time required to update the records?

  • A. Before save How Trigger
  • B. Workflow Rule Field Change
  • C. Batch Update
  • D. Screen Row

Answer: A

Explanation:
A before save flow trigger is a type of flow that runs before a record is saved and can update the record without any additional actions or database operations. This can expedite the time required to update the records and improve performance. A before save flow trigger can be used as an alternative to a process builder that updates the same record that triggered it. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_concepts_trigger.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_triggers.htm&type=5


NEW QUESTION # 49
The VP of Marketing is launching campaigns in each region to target accounts that do not have open opportunities. What reporting solution can an administrator set up to assist with this?

  • A. Joined report
  • B. Reporting snapshot
  • C. Cross Filter
  • D. Standard Filter

Answer: C


NEW QUESTION # 50
Universal Containers has a private sharing model. Their field service manager wants to edit Cases owned by the service team but is unable to edit Case records.
Which option should an administrator use to solve this issue?

  • A. Create a public group with read/write for cases and Accounts.
  • B. Assign the manager a permission set with edit access to the Case object.
  • C. Set the Organization-Wide Default to public read/write for cases and Accounts.
  • D. Update the manager's profile to include edit access to the Case object.

Answer: B


NEW QUESTION # 51
After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.
how should the administrator acquire this data?

  • A. Query and export the Account History object using Data Loader.
  • B. Create a list view of Account History and print using the Printable View action.
  • C. Create a report of Accounts and export it to Excel.
  • D. Use the Data export service in setup.

Answer: A

Explanation:
Query and export the Account History object using Data Loader is how the administrator can acquire the field history data for analysis. Data Loader is a tool that allows administrators to import, export, insert, update, delete, or upsert records in Salesforce using CSV files. Data Loader can handle large data sets and complex data transformations. Data Loader can be used to query and export the Account History object, which stores the field history data for accounts, using SOQL statements.


NEW QUESTION # 52
An administrator receives a request to allow users to view forecasts for opportunities with hardware products separate from opportunities that include software products. Users can have a different quota for hardware sates and software..
Mow should the administrator organize the products to accomplish this?

  • A. Product Families
  • B. Product Schedules
  • C. Product Name
  • D. Product Line Items

Answer: C


NEW QUESTION # 53
What should an administrator consider when setting up salesforce entitlements? choose 2

  • A. The entitlement model dictates the level of detail for the entitlement process.
  • B. Salesforce entitlements require an entitlement process with milestones and milestone actions.
  • C. The service level agreements related list on a case gives support agents access to contract details.
  • D. Salesforce entitlements require service cloud user feature licensing.

Answer: B,C


NEW QUESTION # 54
An administrator is using the Dev Console Log Inspector to troubleshoot a Process Builder.
What event type should the administrator look for in the event column?

  • A. Event types beginning with PROCESS
  • B. Event types beginning with WORKFLOW
  • C. Event types beginning with FLOW
  • D. Event types beginning with AUTOMATED.

Answer: C

Explanation:
The Dev Console Log Inspector is a tool that allows you to view and analyze debug logs in a graphical interface. Debug logs contain information about database operations, system processes, and errors that occur when executing a transaction or running unit tests. To troubleshoot a process builder, the administrator should look for event types beginning with FLOW in the event column. These event types indicate the start and end of a flow interview, as well as any flow elements, faults, or decisions that occur during the execution. Reference: https://help.salesforce.com/s/articleView?id=sf.code_dev_console_log_inspector.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.code_debug_log_event_types.htm&type=5


NEW QUESTION # 55
An administrator is trying to deploy a change set from a newly upgraded sandbox source org with new features to a destination sandbox org on a previous release. Some metadata in the change set cannot be deployed because they've changed between releases.
What should the administrator do to deploy the changes to a sandbox?

  • A. Submit a ticket to Salesforce to update the source org to the latest release.
  • B. Refresh the sandbox destination org and then deploy the change set.
  • C. Make the changes manually through the user interface in the source org.
  • D. Create a new sandbox on the new release version and deploy ;he change set to the new org.

Answer: D

Explanation:
Data Loader is a tool that allows administrators to import or export large amounts of data (more than 50,000 records) from or to Salesforce using CSV files. Data Loader can be used for inserting, updating, deleting, upserting, exporting, or extracting data. Bulk API is an API that allows administrators to process large batches of records asynchronously in the background. Bulk API can handle millions of records with high performance and minimal system resources. By using Data Loader with Bulk API enabled, an administrator can import a large amount of historical data (more than 100,000 records) from another system efficiently and securely. Reference: https://help.salesforce.com/s/articleView?id=sf.data_loader.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.loader_api.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.bulk_api_intro.htm&type=5


NEW QUESTION # 56
DreamHouse Realty wants to notify an assigned agent when an appointment Is booked on a custom object for one of their listed homes along with the total number of appointments booked so far. The administrator has configured a Roll-up Summary for the number of appointments as well as a flow to detect the creation of a new appointment and send the information to the agent.
What consideration about process automation should the administrator be aware of to ensure the right Information is delivered?

  • A. Only standard objects can be used with Roll-up Summary fields.
  • B. Roll-up Summary calculations run after processes and workflows.
  • C. Roll-up Summary calculations will prevent a Mow from being triggered.
  • D. Rows can only be triggered from the records created on standard objects.

Answer: B


NEW QUESTION # 57
An administrator created a new custom object. When trying to upload new records to the custom object using.
Date Loader, they are unable to see the new custom object in the list of available objects.
What should the administrator do to resolve the issue?

  • A. Assign a permission set to give them access to the new object.
  • B. Check the Field-Level Security of the new custom object's Name field.
  • C. Confirm the object us marked as deployed and not in development.
  • D. Ensure Allow Sharing is checked on the custom object.

Answer: C

Explanation:
When creating a new custom object, administrators can choose to mark it as deployed or in development. If an object is marked as in development, it is not visible to users or available in tools such as Data Loader, even if they have access to it through their profile or permission set. To make the object available for data import, the administrator needs to mark it as deployed. Reference: https://help.salesforce.com/s/articleView?id=sf.customize_deployment_status.htm&type=5


NEW QUESTION # 58
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