2023 Best OmniStudio-Consultant Exam Preparation Material with New Dumps Questions
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NEW QUESTION # 50
What is the purpose of a DataRaptor Load?
- A. Write data to Salesforce objects
- B. Send data to a PDF template
- C. Load data to an Interface object
- D. Post data to Salesforce APIs
Answer: A
NEW QUESTION # 51
What is the purpose of the Messaging element in OmniScript?
- A. Trigger an event to external data sources based on logical conditions
- B. Send email/text to users based on logical conditions
- C. Display a warning to users based on logical conditions
- D. Display a custom styled message
Answer: C
NEW QUESTION # 52
A company has a legacy application to display customer information. The application currently uses custom CS / HTML to display information in the company's color scheme and fonts. The application also provides users will access to more than 25 processes. Recently, a new project was started to build a 360° view using FlexCards to replace the legacy application.
In this scenario, which three FlexCard features should the consultant recommend?
Choose 3 answers
- A. Menu elements
- B. Newport Design System
- C. Datatables
- D. Custom Styles
- E. Actions
Answer: A,D,E
NEW QUESTION # 53
A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
* Create a case for an account team member to follow up.
* Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements'
- A. Radio Group, Remote Action, and Messaging Action
- B. Multi-Select, Remote Action, and Email Action
- C. Edit Block, DataRaptor Post Action, and Messaging Action
- D. Radio Group, DataRaptor Post Action, and Email Action
Answer: D
NEW QUESTION # 54
A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when view the product information. Once all of the elements are collected together on the FlexCard, it looks cluttered.
Which two FlexCard features should the consultant recommend to address this issue?
Choose 2 answers
- A. Use a condition to hide data unless specific criteria are met
- B. Use a table or chart to display data
- C. Put specific fields in a collapsible block
- D. Use a flyout action to display additional information
Answer: C,D
NEW QUESTION # 55
which of the following are Integration Procedure Actions?
- A. TypeAhead
- B. PDF
- C. OmniScript
- D. Email
Answer: D
NEW QUESTION # 56
A company implements an integration procedure that is invoked from an OmniScript. The integration procedL includes a very long-running process that makes users impatient.
Which feature should the consultant recommend to Improve performance and address users' concerns?
- A. Chaining
- B. Conditions
- C. Batch jobs
- D. Try Catch
Answer: A
NEW QUESTION # 57
In which two scenarios should a DataRaptor be used?
Choose 2 answers
- A. To send an SMS alert to the user when a process completes
- B. To merge the city and state fields into a single field
- C. To retrieve today's financial news
- D. To retrieve an account and Its related contacts
Answer: B,D
NEW QUESTION # 58
A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns Which feature should the consultant recommend to improve performance and address users concerns?
- A. Chaining
- B. Conditions
- C. Batch jobs
- D. Try Catch
Answer: A
NEW QUESTION # 59
A consultant needs to design an OmniScript to capture the following information:
* Select one payment method from a list of options
* Enter the address information with autocomplete
* Enter a phone number
Which OmniScript elements should be used to capture this information?
- A. Radio, TypeAhead, and Telephone
- B. Select, TypeAhead, and Number
- C. Checkbox, Geolocation, and Number
- D. Multi-Select. Address, and Telephone
Answer: A
NEW QUESTION # 60
A business wants to create a FlexCard for mobile plans to add to their Customer 360° console application. The FlexCard needs to include the following actions:
* Start a process to retrieve plan consumption data
* Create a new case
* Open a promotions web page
* Change the SIM card
which combination should the consultant use in designing the solution?
- A. Flyout and OmniScript
- B. Event, Navigate and Card
- C. Custom Event and Redirect URL
- D. OmniScript and Navigate
Answer: D
NEW QUESTION # 61
When a customer wants to buy a new device, a discounted rate can be applied after considering the number lines and internet coverage on their current plan.
Which OmniStudio tool could a consultant recommend to get the discounted rate?
- A. Calculation Matrices
- B. OmniStudio Action
- C. DataRaptor Turbo
- D. DataRaptor Transform
Answer: A
NEW QUESTION # 62
Which OmniScript element can be used to retrieve data from more than one source?
- A. DataRaptor Extract Action
- B. Matrix Action
- C. Integration Procedure Action
- D. Calculation Action
Answer: C
NEW QUESTION # 63
An Insurance company decides to use calculation procedures and matrices to calculate premium costs for new Insurance policies. Prices change very frequently, resulting In multiple copies of the rating or pricing tables.
What is an advantage of calculation procedures that the consultant should highlight in this scenario?
- A. Allows AI integration to calculate next best offer using policy attributes
- B. Allows aggregate functions
- C. Allows text concatenation using algebraic operators
- D. Allows multiple versions that will execute based on when the request is made
Answer: C
NEW QUESTION # 64
A company needs to create some boundaries for their sales teams regarding the minimum and maximum discounts that can be applied to their orders. The discount thresholds are set using adjustments such as 5%,
10%, 15%, 20%, 25%, and 30%. The minimum adjustment and the maximum adjustment are determined by their region and their customer lifetime score.
Which two OmniStudio tools should the consultant recommend to meet these requirements' Choose 2 answers
- A. Calculation Procedure
- B. OmniStudio Action
- C. Calculation Matrix
- D. DataRaptor Transform
Answer: A,C
NEW QUESTION # 65
When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer's issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.
What type of DataRaptor can be used to retrieve a list of cases filtered by the customer's asset and the last service date of the asset?
- A. DataRaptor Load
- B. DataRaptor Extract
- C. DataRaptor Turbo
- D. DataRaptor Transform
Answer: B
NEW QUESTION # 66
How should the consultant design the OmniScript solution to allow the user to stop and resume a process at a later time?
- A. Use an Integration Procedure
- B. Configure the Save property
- C. Use a DataRaptor Post Action
- D. Configure a Resume Step
Answer: B
NEW QUESTION # 67
A company is designing a new console for contact center agents. The cards in the console need to display the following:
* "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
* "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
* "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?
- A. Using card filter and multiple FlexCards
- B. Using card session variables and multiple FlexCards
- C. Using card session variables and a single FlexCard with multiple flyouts
- D. Using card filter and a single FlexCard with multiple flyouts
Answer: B
NEW QUESTION # 68
A business plans to implement new tools for their call center agents to increase efficiency and improve customer experience. The business needs to reduce new agent ramp-up time. During the discovery phase of the project, the business identifies the following requirements for the project:
* Easy access to frequent processes
* "At a glance" dashboards of customer information
* Lists of customer bills, which are stored on an external system
Which two FlexCard benefits should the consultant highlight when presenting a proposed solution?
Choose 2 answers
- A. Display different actions based on context
- B. Display a 360° view of the customer
- C. Allow customers to enter bill payment information
- D. Guide users through complex processes
Answer: A,B
NEW QUESTION # 69
A company wants to create a guided process for their customers. The process needs to retrieve data from Salesforce as well as external systems, and the steps of the process will branch depending on input from the user. Users will complete the process in a single session.
How should the consultant design the solution to meet these requirements?
- A. FlexCards and Integration Procedures
- B. FlexCards and DataRaptors
- C. OmniScripts and DataRaptors
- D. OmniScripts and Integration Procedures
Answer: D
NEW QUESTION # 70
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Once professionals pass the Salesforce Certified OmniStudio Consultant exam, they will have demonstrated their ability to use the Salesforce OmniStudio suite of products to create customized solutions for clients. This certification can help professionals stand out in the job market and increase their earning potential. It can also provide them with the skills and knowledge they need to take on more advanced Salesforce projects and expand their career opportunities. Overall, the Salesforce Certified OmniStudio Consultant exam is an excellent way for professionals to demonstrate their expertise in Salesforce's OmniStudio suite of products and advance their careers in the field.
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