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| Certification Vendor: | EXIN / PeopleCert |
|---|---|
| Exam Name: | ITIL 4 Foundation Certification Exam |
| Exam Number: | ITILFND_V4 |
| Passing Score: | 65% (26/40) |
| Exam Price: | Approx. USD 250–400 (varies by region and provider) |
| Related Certifications: | ITIL 4 Managing Professional ITIL 4 Strategic Leader ITIL 4 Practice Manager |
| Exam Format: | Multiple-choice, Closed book, Online proctored or test center |
| Certificate Validity Period: | 3 years (renewal required under current ITIL certification scheme) |
| Available Languages: | Chinese (Simplified), Portuguese, Japanese, English, Spanish, German, French |
| Real Exam Qty: | 40 multiple-choice questions |
| Exam Duration: | 60 minutes |
| Recommended Training: | AXELOS/PeopleCert Official ITIL 4 Foundation Training EXIN Accredited Training Partners |
| Exam Registration: | EXIN ITIL 4 Foundation Registration PeopleCert ITIL Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam or authorized test center (computer-based) |
| Pre Condition: | No formal prerequisites required. Basic IT literacy recommended. |
| Official Syllabus URL: | https://www.exin.com/certifications/itil-4-foundation/ |
| Section | Objectives |
|---|---|
| Topic 1: Key Concepts of Service Management | - Value and value co-creation - Products and services relationship - Organizations, service providers, service consumers |
| Topic 2: ITIL Service Value System (SVS) | - Guiding principles - Continual improvement - Governance - Opportunity, demand, and value - Service value chain |
| Topic 3: Four Dimensions of Service Management | - Partners and suppliers - Value streams and processes - Organizations and people - Information and technology |
| Topic 4: ITIL Practices Overview | - General management practices (e.g., continual improvement, risk management) - Service management practices (e.g., incident management, service desk, change enablement) - Technical management practices (e.g., deployment management, infrastructure and platform management) |
If you are purchasing for a company, take all three versions of EXIN ITIL 4 Foundation, since different employees study differently. If you are buying for yourself, pick the single version that matches your habits: the PDF for printing and writing on paper, the PC test engine for simulation tests with scored feedback, or the APP online engine for cross-platform use with offline support.
ITILFNDv4 requires 65% (26/40) to pass, and the official exam fee is Approx. USD 250–400 (varies by region and provider). Remember that a retake means paying that fee again, which is why focused preparation matters.
The ITILFNDv4 exam contains 40 multiple-choice questions questions within 60 minutes minutes. Rehearsing under the same limit on the TorrentVCE engine builds calm, automatic pacing.
IT certification exams are not cheap, and failing usually means paying the full fee a second time plus losing the hours you already invested. Serious preparation with EXIN ITIL 4 Foundation exists precisely to prevent that double cost: study the 376 verified questions well, and you give yourself a strong, realistic chance of passing the ITILFNDv4 exam the first time.
EXIN ITIL 4 Foundation Registration: register for ITILFNDv4
PeopleCert ITIL Certification Portal: register for ITILFNDv4
The package includes 376 practice questions for the ITILFNDv4 exam, all with verified answers, in PDF, PC test engine, and APP online engine versions.
No formal prerequisites required. Basic IT literacy recommended.
Spend your hours where the weights are highest.
AXELOS/PeopleCert Official ITIL 4 Foundation Training: Visit official page
EXIN Accredited Training Partners: Visit official page
Which statement about change authorities is CORRECT?
Correct Answer: D 🗳️
What is used to link activities within the service value chain?
Correct Answer: D 🗳️
Which statement about value streams is CORRECT?
Correct Answer: B 🗳️
Arrange the following steps of software lifecycle in correct order.
1. Retire
2. Test
3. Operate
4. Deploy
5. Ideation
6. Develop
7. Design
Correct Answer: B 🗳️
Which statement about service offerings is CORRECT?
Correct Answer: A 🗳️
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