EXIN ITILFNDv4 : ITIL 4 Foundation

  • Exam Code: ITILFNDv4
  • Exam Name: ITIL 4 Foundation
  • Updated: Oct 10, 2026

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About EXIN ITILFNDv4 Exam

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EXIN ITILFNDv4 Exam Overview:

Certification Vendor:EXIN / PeopleCert
Exam Name:ITIL 4 Foundation Certification Exam
Exam Number:ITILFND_V4
Passing Score:65% (26/40)
Exam Price:Approx. USD 250–400 (varies by region and provider)
Related Certifications:ITIL 4 Managing Professional
ITIL 4 Strategic Leader
ITIL 4 Practice Manager
Exam Format:Multiple-choice, Closed book, Online proctored or test center
Certificate Validity Period:3 years (renewal required under current ITIL certification scheme)
Available Languages:Chinese (Simplified), Portuguese, Japanese, English, Spanish, German, French
Real Exam Qty:40 multiple-choice questions
Exam Duration:60 minutes
Recommended Training:AXELOS/PeopleCert Official ITIL 4 Foundation Training
EXIN Accredited Training Partners
Exam Registration:EXIN ITIL 4 Foundation Registration
PeopleCert ITIL Certification Portal
Sample Questions:Free Download ITILFNDv4 Exam PDF Torrent
Exam Way:Online proctored exam or authorized test center (computer-based)
Pre Condition:No formal prerequisites required. Basic IT literacy recommended.
Official Syllabus URL:https://www.exin.com/certifications/itil-4-foundation/

EXIN ITILFNDv4 Exam Syllabus Topics:

SectionObjectives
Topic 1: Key Concepts of Service Management- Value and value co-creation
- Products and services relationship
- Organizations, service providers, service consumers
Topic 2: ITIL Service Value System (SVS)- Guiding principles
- Continual improvement
- Governance
- Opportunity, demand, and value
- Service value chain
Topic 3: Four Dimensions of Service Management- Partners and suppliers
- Value streams and processes
- Organizations and people
- Information and technology
Topic 4: ITIL Practices Overview- General management practices (e.g., continual improvement, risk management)
- Service management practices (e.g., incident management, service desk, change enablement)
- Technical management practices (e.g., deployment management, infrastructure and platform management)

What ITILFNDv4 Candidates Usually Ask

If you are purchasing for a company, take all three versions of EXIN ITIL 4 Foundation, since different employees study differently. If you are buying for yourself, pick the single version that matches your habits: the PDF for printing and writing on paper, the PC test engine for simulation tests with scored feedback, or the APP online engine for cross-platform use with offline support.

ITILFNDv4 requires 65% (26/40) to pass, and the official exam fee is Approx. USD 250–400 (varies by region and provider). Remember that a retake means paying that fee again, which is why focused preparation matters.

The ITILFNDv4 exam contains 40 multiple-choice questions questions within 60 minutes minutes. Rehearsing under the same limit on the TorrentVCE engine builds calm, automatic pacing.

IT certification exams are not cheap, and failing usually means paying the full fee a second time plus losing the hours you already invested. Serious preparation with EXIN ITIL 4 Foundation exists precisely to prevent that double cost: study the 376 verified questions well, and you give yourself a strong, realistic chance of passing the ITILFNDv4 exam the first time.

EXIN ITIL 4 Foundation Registration: register for ITILFNDv4

PeopleCert ITIL Certification Portal: register for ITILFNDv4

The package includes 376 practice questions for the ITILFNDv4 exam, all with verified answers, in PDF, PC test engine, and APP online engine versions.

No formal prerequisites required. Basic IT literacy recommended.

  • ITIL Practices Overview ()
  • Four Dimensions of Service Management ()
  • ITIL Service Value System (SVS) ()

Spend your hours where the weights are highest.

AXELOS/PeopleCert Official ITIL 4 Foundation Training: Visit official page

EXIN Accredited Training Partners: Visit official page

EXIN ITIL 4 Foundation Sample Questions:

Question #1

Which statement about change authorities is CORRECT?

  • A. Change authorities are assigned when each change is deployed
  • B. Change authorities are only required for authorizing emergency changes
  • C. Change authorities are only required for authorizing normal changes
  • D. Change authorities are assigned for each type of change and change model
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

What is used to link activities within the service value chain?

  • A. Service desk
  • B. Service level agreements
  • C. Opportunity, demand and value
  • D. Inputs, outputs and triggers
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #3

Which statement about value streams is CORRECT?

  • A. Each value stream must include all six value chain activities
  • B. Each value stream must be designed for a specific scenario
  • C. Each value stream must include all 34 ITIL practices
  • D. Each value stream must include suppliers or partners
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

Arrange the following steps of software lifecycle in correct order.
1. Retire
2. Test
3. Operate
4. Deploy
5. Ideation
6. Develop
7. Design

  • A. Retire, Test, Operate, Deploy, Ideation, Develop, Design
  • B. Ideation, Design, Develop, Deploy, Test, Operate, Retire
  • C. None of the above
  • D. Ideation, Test, Develop, Deploy, Design, Operate, Retire
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #5

Which statement about service offerings is CORRECT?

  • A. The same product can be used as a basis for more than one service offering
  • B. Each service should be described to consumers as a single service offering
  • C. Service offerings include the transfer of goods from the consumer to the provider
  • D. Service offerings describe service actions performed by users
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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