Salesforce EX-Con-101 : Salesforce Certified Experience Cloud Consultant

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Salesforce EX-Con-101 Exam Syllabus Topics:

Salesforce Certified Experience Cloud Consultant Sample Questions:

1. Ursa Major Solar (UM5) is evaluating Salesforce Partner Relationship Management (PRM) to help improve its current channel sales performance.
In which two ways can Salesforce PRM help UMS accelerate channel sales?
Choose 2 answers

A) Extend automated quoting capabilities to partners
B) Enable partner lead routing
C) Use partner tiering in channel sales hierarchy
D) Automate partner entitlement assignment in Channel Sales teams

2. Northern Trail Outfitters (NIO) is considering how to manage its accounts for the B2B portion of its business.
NIO uses person accounts for its B2C business, and business accounts with related contacts for its B2B business. NTO has several B2B customer accounts that are very large. These accounts have child accounts that represent departments and opportunities at the department level that will needto be visible to users at the parent account level. NTO has Customer Community Plus licenses.
How should NTO manage its accounts in its Partner Community?

A) Extend the Standard Role Hierarchy setting departments as child accounts.
B) Since NTO has person accounts, it cannot use the External Account Hierarchy and will need touse groups and sharing rules to grant the required record access.
C) Enable the External Account Hierarchy setting departments as child accounts.
D) Use the Business Accounts and Contacts with Sharing Sets to grant additional record access as needed.

3. The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.
What could be two reasons for this failure?
Choose 2 answers

A) User records are missing. Penal & Pep ore
B) Contact records have not been created.
C) The portal role record has not been created.
D) The portal profile record has not been created.

4. Northern Trail Outfitters (NTO) offers a new product that is different in North America. EMEA, and AsiaPacific regions. Pages have been created and published for this product. The site manager has applied criteria to ensure that visibility for these product pages are applied as per the requirements for each region.
NTO further wants to control the users who see a specific page of this product by setting its visibility.
Which three visibility options are available in Experience Cloud? Choose 3 answers

A) Visible
B) Audience
C) Personal
D) None
E) Default

5. Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.
What should the Experience Cloud consultant recommend?

A) Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site.
B) Create an authenticated digital experience for partners and allow them to refer other partners in their region.
C) Create a public site for existing partners and allow them to generate token-based referral links for prospect partners.
D) Create an app for the Internalbusiness development team and allow them to generate token-based referral links for existing partners In their region.

Solutions: