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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Loyalty Management Accredited Professional Exam |
| Exam Number: | AP-212 |
| Certificate Validity Period: | Unlimited (no expiration) |
| Available Languages: | English |
| Real Exam Qty: | 60 |
| Exam Price: | $200 USD |
| Passing Score: | 68% |
| Exam Format: | Multi-Select, Multiple Choice |
| Related Certifications: | Salesforce Certified Platform App Builder Salesforce Certified Administrator |
| Exam Duration: | 105 minutes |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam (available at testing centers or via remote proctoring) |
| Pre Condition: | Recommended: Salesforce Administrator certification and hands-on experience with Loyalty Management |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/loyaltymanagement |
| Section | Weight | Objectives |
|---|---|---|
| Loyalty Management Fundamentals | 15% | - Identify key business outcomes loyalty management drives - Describe the core concepts of loyalty management - Explain loyalty program types and structures |
| Partner Management | 10% | - Configure loyalty partners and relationships - Manage partner program participation - Set up partner earning and redemption rules |
| Loyalty Program Configuration | 25% | - Design tier structures and qualification criteria - Implement program mechanics and journey milestones - Configure earning and redemption rules - Set up loyalty programs, rules, and promotions |
| Points and Rewards Management | 20% | - Manage loyalty currency (points) operations - Configure reward types and catalogs - Implement point expiration and adjustment rules - Process point transactions (earning, redeeming, adjusting) |
| Analytics and Reporting | 10% | - Use Loyalty Management reporting features - Monitor loyalty metrics and KPIs - Analyze member engagement and program performance |
| Member Management | 20% | - Implement member lifecycle stages - Manage member enrollment and registration - Configure member tiers and benefits - Create and manage loyalty program members |
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According to the latest exam information, the AP-212 exam contains 60 questions within 105 minutes minutes. The testing engine reproduces that scope and calculates your final practice score — a useful reference for judging real-exam readiness.
At present, the AP-212 exam requires a passing score of 68%, with a registration fee of $200 USD. Salesforce sets both figures and may revise them, so confirm on the official site before you schedule.
The Salesforce Loyalty Management Accredited Professional blueprint covers these core domains:
Further domains complete the official outline; the question bank addresses all of them.
With data, not guesswork. The AP-212 testing engine is user-friendly and easy to install; upon completion of each practice test, it calculates your final score, giving you a concrete reference for the real exam. Behind the tools, professionals and IT specialists compose the materials, and every answer is expert-verified — aligned with the real exam's format across the Salesforce Loyalty Management Accredited Professional objectives. Before buying, try the free demo questions to test your knowledge; after buying, 24/7 Customer Service and Live Support assist with any problem, and you can ask the team for a discount code. That is the remarkable experience we work to provide.
Salesforce states the following prerequisites for the Salesforce Loyalty Management Accredited Professional: Recommended: Salesforce Administrator certification and hands-on experience with Loyalty Management.
Check the authoritative wording on the official certification page before booking.
A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?
Correct Answer: B 🗳️
Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).
Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?
Correct Answer: C 🗳️
Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).
A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules.
Which two automations can be used to set up transactions and points accrual?
Correct Answer: B,C 🗳️
Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).
An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.
Which two setting does the Administrator need to consider in this scenario?
Correct Answer: B 🗳️
Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).
In which two scenarios should an Administrator use member engagement attributes?
Correct Answer: B,D 🗳️
Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).
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