Salesforce AP-212 : Loyalty Management Accredited Professional

  • Exam Code: AP-212
  • Exam Name: Loyalty Management Accredited Professional
  • Updated: Nov 07, 2026

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About Salesforce AP-212 Exam

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Salesforce AP-212 Exam Overview:

Certification Vendor:Salesforce
Exam Name:Salesforce Loyalty Management Accredited Professional Exam
Exam Number:AP-212
Certificate Validity Period:Unlimited (no expiration)
Available Languages:English
Real Exam Qty:60
Exam Price:$200 USD
Passing Score:68%
Exam Format:Multi-Select, Multiple Choice
Related Certifications:Salesforce Certified Platform App Builder
Salesforce Certified Administrator
Exam Duration:105 minutes
Sample Questions:Free Download AP-212 Exam PDF Torrent
Exam Way:Online proctored exam (available at testing centers or via remote proctoring)
Pre Condition:Recommended: Salesforce Administrator certification and hands-on experience with Loyalty Management
Official Syllabus URL:https://trailhead.salesforce.com/credentials/loyaltymanagement

Salesforce AP-212 Exam Syllabus Topics:

SectionWeightObjectives
Loyalty Management Fundamentals15%- Identify key business outcomes loyalty management drives
- Describe the core concepts of loyalty management
- Explain loyalty program types and structures
Partner Management10%- Configure loyalty partners and relationships
- Manage partner program participation
- Set up partner earning and redemption rules
Loyalty Program Configuration25%- Design tier structures and qualification criteria
- Implement program mechanics and journey milestones
- Configure earning and redemption rules
- Set up loyalty programs, rules, and promotions
Points and Rewards Management20%- Manage loyalty currency (points) operations
- Configure reward types and catalogs
- Implement point expiration and adjustment rules
- Process point transactions (earning, redeeming, adjusting)
Analytics and Reporting10%- Use Loyalty Management reporting features
- Monitor loyalty metrics and KPIs
- Analyze member engagement and program performance
Member Management20%- Implement member lifecycle stages
- Manage member enrollment and registration
- Configure member tiers and benefits
- Create and manage loyalty program members

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According to the latest exam information, the AP-212 exam contains 60 questions within 105 minutes minutes. The testing engine reproduces that scope and calculates your final practice score — a useful reference for judging real-exam readiness.

At present, the AP-212 exam requires a passing score of 68%, with a registration fee of $200 USD. Salesforce sets both figures and may revise them, so confirm on the official site before you schedule.

The Salesforce Loyalty Management Accredited Professional blueprint covers these core domains:

  • Points and Rewards Management (20%)
  • Loyalty Program Configuration (25%)
  • Partner Management (10%)

Further domains complete the official outline; the question bank addresses all of them.

With data, not guesswork. The AP-212 testing engine is user-friendly and easy to install; upon completion of each practice test, it calculates your final score, giving you a concrete reference for the real exam. Behind the tools, professionals and IT specialists compose the materials, and every answer is expert-verified — aligned with the real exam's format across the Salesforce Loyalty Management Accredited Professional objectives. Before buying, try the free demo questions to test your knowledge; after buying, 24/7 Customer Service and Live Support assist with any problem, and you can ask the team for a discount code. That is the remarkable experience we work to provide.

Salesforce states the following prerequisites for the Salesforce Loyalty Management Accredited Professional: Recommended: Salesforce Administrator certification and hands-on experience with Loyalty Management.

Check the authoritative wording on the official certification page before booking.

Salesforce Loyalty Management Accredited Professional Sample Questions:

Question #1

A Consultant will need to create a new voucher definition for a new voucher, wherever the new voucher has the requirements.
A total of two vouchers will be issued to the member.
The first voucher has a face value of $100, and the second voucher has a face value of $200.
Both vouchers must be used within three months after the first voucher's disbursement date.
The first voucher will be issued to the members over a period of a month.
Which voucher definition settings will fulfill the new voucher's requirements?

  • A. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: UnChecked
  • B. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
  • C. Type: Fixed valued, Expiration Type: Period, Expiration Period: 3, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Unchecked
  • D. Type: Fixed valued, Expiration Type: Period, Expiration Period: 90, expiration Period Unit Month, Face Value: $300, Partial Redeemable: Checked
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).

Question #2

Loyalty Management enables the onboarding and managing of cross-industry program partners to increase member engagement with the Loyalty program. The consultant needs to add a program partner.
Which fields are required to set up a partner?

  • A. Name, Partnership Start Data, Billing Type, Status, Type
    D, Name, Partnership Start Data, Industry, Status, Type
  • B. Name, Partnership Start Data, Industry, Status, Billing Type
  • C. Name, Program, Program Partnership Category, Type, Billing Type
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).

Question #3

A customer from an airline Loyalty program purchases a ticket, which will accrue qualifying and non-qualifying points according to the Loyalty rules.
Which two automations can be used to set up transactions and points accrual?

  • A. Screen Flow
  • B. Evaluation Flow
  • C. Schedule-Triggered Flow
  • D. Autolaunched Flow (No Trigger)
Reveal Solution  Discussion  0

Correct Answer: B,C  🗳️

Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).

Question #4

An Administrator must configure a tier point reset for a Loyalty Program to occur once every two years.
Which two setting does the Administrator need to consider in this scenario?

  • A. The Currency type field must correspond to qualifying.
  • B. The qualifying point reset date, period, and frequency are set on the tier group.
  • C. The currency type field must correspond to non-qualifying.
  • D. The Loyalty tier group field is populated.
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).

Question #5

In which two scenarios should an Administrator use member engagement attributes?

  • A. Member buys apparel online and gets 400 bonus points if the member belongs to Gold Tier only.
  • B. Member is eligible for 'Bonus days" if the member constantly speeds more than $500 each month for a year.
  • C. Member enrolls in "welcome aboard" promotion for free surprise gift every quarter.
  • D. Member attends three trainings between March 1st and April 30th to get 200 bonus points.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).

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