Cisco 350-801 : Implementing and Operating Cisco Collaboration Core Technologies

  • Exam Code: 350-801
  • Exam Name: Implementing and Operating Cisco Collaboration Core Technologies
  • Updated: Jul 07, 2026

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Cisco CLCOR 350-801 Practice Test Questions, Cisco CLCOR 350-801 Exam Practice Test Questions

Completing the Cisco 350-801 CLCOR: Implementing Cisco Collaboration Core Technologies exam is part of the requirements for obtaining the following certifications: CCIE Collaboration, CCNP Collaboration, and Cisco Certified Specialist – Collaboration Core.

Certification Details

  • CCIE Collaboration

    CCIE Collaboration is Cisco certification that relates to the expert level and addresses a solid expertise in collaboration solutions. Success in this path sets you apart as a distinguished professional who understands the ins and outs of collaboration technologies. Aside from passing the Cisco 350-801 exam, candidates must also pass one lab test to qualify for this certificate, which in this case is the Cisco CCIE Collaboration v3.0. While the vendor does not list any strict prerequisites for attaining this accreditation, the applicants are advised to have about 5 years of working experience in managing collaboration technologies.

  • CCNP Collaboration

    CCNP Collaboration, on the other hand, is a certificate that proves one's ability to work with collaboration solutions on an intermediate level. Achieving it puts you on course to attaining certification supremacy by acting as the second-best option after the above-mentioned CCIE Collaboration.

    Generally, learners must pass a two-exam combination to get certified. The core test, Cisco 350-801, and a concentration one from the options listed below:

    • Cisco 300-810: Implementing Cisco Collaboration Applications (CLICA)
    • Cisco 300-815: Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
    • Cisco 300-820: Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
    • Cisco 300-825: Implementing Cisco Collaboration Conferencing (CLCNF)
    • Cisco 300-835: Implementing Automation for Cisco Collaboration Solutions (CLAUI)

    Usually, CCNP Collaboration candidates are expected to have at least three years of proven experience working with collaboration services.

  • Cisco Certified Specialist – Collaboration Core

    Finally, Cisco Certified Specialist – Collaboration Core is a title that recognizes your accomplishments at the professional level. It serves as a validation of an individual's skills and ensures a base for further advancements in the industry.

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Cisco 350-801 Exam Topics:

SectionWeightObjectives
Collaboration Applications10%1.Configure Cisco Unity Connection mailbox and MWI
2.Configure Cisco Unity Connection SIP integration options to call control
3.Describe Cisco Unity Connection call handlers
4.Describe Cisco Unified IM&P protocols and deployment
  • XMPP
  • High availability

5.Deploy Cisco Jabber on premises

Protocols, Codecs, and Endpoints20%1.Troubleshoot these elements of a SIP conversation
  • Call set up and tear down
  • SDP
  • DTMF

2.Identify the appropriate collaboration codecs for a given scenario
3.Configure codec negotiations
4.Deploy SIP endpoints

  • Manual
  • Self provisioning
  • Bulk Administration Tool (BAT)

5.Troubleshoot collaboration endpoints

QoS10%1.Describe problems that can lead to poor voice and video quality
  • Latency
  • Jitter
  • Packet loss
  • Bandwidth

2.Describe the QoS requirements for these application types (voice and video)
3.Describe the class models for providing QoS on a network

  • 4/5 Class model
  • 8 Class model
  • QoS Baseline model (11 Class)

4.Describe the purpose and function of these DiffServ values as it pertains to collaboration

  • EF
  • AF41
  • AF42
  • CS3
  • CS4

5.Describe QoS trust boundaries and their significance in LAN-based classification and marking
6.Describe and determine location-based CAC bandwidth requirements
7.Configure and verify LLQ (class map, policy map, service policy)

Call Control25%1.Describe the Cisco Unified Communications Manager digit analysis process
2.Implement toll fraud prevention on Cisco Unified CM
3.Configure globalized call routing in Cisco Unified CM
  • Route patterns (traditional and +E.164 format)
  • Translation patterns
  • Standard local route group
  • Transforms
  • SIP route patterns

4.Describe Mobile and Remote Access (MRA)

Cisco IOS XE Gateway and Media Resources15%1.Configure these voice gateway elements
  • DTMF
  • Voice translation rules and profiles
  • Codec preference list
  • Dial peers

2.Configure ISDN PRI/BRI
3.Troubleshoot ISDN PRI/BRI
4.Configure and verify the MGCP
5.Identify the appropriate media resources for a given scenario (hardware and software)

Infrastructure and Design20%1. Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA
  • Licensing (Smart, Flex)
  • Sizing
  • Bandwidth
  • High availability
  • Disaster recovery
  • Dial plan
  • Security (certificates, SRTP, TLS)
  • QoS

2.Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element
3.Configure these network components to support Cisco Collaboration solutions

  • DHCP
  • NTP
  • CDP
  • LLDP
  • LDAP
  • TFTP
  • Certificates

4.Troubleshoot these network components in a Cisco Collaboration solution

  • DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  • NTP
  • LDAP integration on Cisco Unified Communications Manager

5.Explain these components to support Cisco Collaboration solutions

  • SNMP
  • DNS

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/clcor-350-801.html

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