IBM 00M-656 : ICS SmartCloud for Social Business Sales Mastery Test v1
- Exam Code: 00M-656
- Exam Name: ICS SmartCloud for Social Business Sales Mastery Test v1
- Updated: Sep 10, 2026
About IBM 00M-656 Exam
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IBM 00M-656 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Licensing, Pricing & Deployment | - Cloud deployment considerations - Subscription models |
| Topic 2: Sales Messaging & Customer Scenarios | - Industry use cases - Competitive positioning and objections handling |
| Topic 3: IBM SmartCloud for Social Business Overview & Value Proposition | - Cloud collaboration concepts - Product positioning and business value |
| Topic 4: IBM SmartCloud for Social Business Features | - Email, collaboration, and file sharing services - Social networking and enterprise collaboration tools |
IBM ICS SmartCloud for Social Business Sales Mastery Test v1 Sample Questions:
In what scenario is a Step-up part used?
- A. To offer the customer a price incentive if they have active on-premises S&S agreements
- B. To allow an upgrade from SmartCloud Notes to SmartCloud Meetings
- C. To convert a trial to a paid subscription
- D. To offer a multi-year subscription
Which of the following is a potential sales opportunity for SmartCloud for Social Business?
- A. All of the above
- B. Whitespace customers who do not currently do business with IBM.
- C. Lotus customers that have stated an intent to move to another collaboration platform.
- D. A satisfied Lotus customer.
Which of the following is NOT a feature of SmartCloud Notes?
- A. Instant messaging
- B. Domino email in the cloud
- C. 25GB mailbox size
- D. Hosted custom Domino apps
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