IBM 000-591 : Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3
- Exam Code: 000-591
- Exam Name: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3
- Updated: Sep 07, 2026
About IBM 000-591 Exam
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IBM 000-591 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Support and Troubleshooting Fundamentals | 16% | - Understand logging and monitoring tools - Identify common issues and resolution paths - Outline maintenance and upgrade procedures |
| Create and Justify Solution Design Recommendations | 24% | - Define scalability and performance considerations - Recommend product licensing and deployment models - Design high-level architecture |
| Define Key IT Service and Asset Management Products | 22% | - Identify IBM Tivoli Service Delivery portfolio components - Understand ITIL alignment with IBM solutions - Describe integration capabilities between Tivoli products |
| Plan Implementation and Integration | 18% | - Address security and access control requirements - Outline installation and configuration steps - Identify integration points with existing systems |
| Understand Customer Requirements and Business Context | 20% | - Identify stakeholders and use cases - Map requirements to solution capabilities - Gather business and technical requirements |
IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
Which two products should be presented to a client if they want to know more about the benefits of implementing IBM products for change, configuration, and release management, including application and infrastructure discovery? (Choose two.)
- A. IBM SmartCloud Control Desk
- B. IBM Tivoli Composite Application Manager
- C. IBM SmartCloud Provisioning
- D. IBM Tivoli Application Dependency Discovery' Manager
- E. IBM Tivoli Asset Discovery for Distributed
Which statement describes functional components provided by IBM SmartCloud Control Desk?
- A. It manages the logical and physical IT infrastructure by discovering and verifying Configuration Items and their versions; it tracks detailed hardware and software configurations and logical relationships between the items based on information gathered via sensors.
- B. It gathers usage metrics (infrastructure and application resources) and stores the data for historical and audit purposes; an aggregation point for element level statistics provided by performance and capacity agents and data collection components.
- C. It provides capability to deploy software packages to all endpoints, including required patches, and fulfill a software deployment request.
- D. It provides support for new business ordering from a standard catalog, and the associated workflow to sell/contract the service.
The solution design architecture is missing integration to the customer's ERP system. There is a requirement to periodically migrate and transform the customer relationship management data. Which component provides this integration?
- A. Integration Framework
- B. IBM Tivoli Integration Director
- C. IBM Tivoli Directory Integrator
- D. Migration Manager
A customer implemented a release management tool which holds inventory of systems that it manages. The customer wants to reconcile this data with configuration items discovered by IBM Tivoli Application Dependency Discovery Manager (TADDM). Which tool can import this data on a regular basis?
- A. IBM Tivoli Integration Composer
- B. Migration Manager
- C. Custom Server Extensions for TADDM
- D. Custom Server Templates for TADDM
Which solution enables the deployment of highly virtualized environments for self-service cloud computing?
- A. IBM SmartCloud Control Desk
- B. IBM Tivoli Service Automation Manager
- C. IBM Tivoli Endpoint Manager
- D. IBM Tivoli Provisioning Manager
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