IBM 000-156 : System x Server Family Technical Support V1

  • Exam Code: 000-156
  • Exam Name: System x Server Family Technical Support V1
  • Updated: Sep 05, 2026

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IBM 000-156 Exam Syllabus Topics:

SectionWeightObjectives
System x Product Overview and Architecture20%- System x product families and models
- Server architecture and components
- Processor, memory, and I/O subsystems
Tools and Utilities20%- ASU (Advanced Settings Utility)
- DSA (Dynamic System Analysis)
- Firmware update methods
- IBM ToolsCenter and ServerGuide
Diagnostics and Troubleshooting25%- Error logs and event codes analysis
- Predictive Failure Analysis (PFA)
- Hardware fault isolation
- Common issues and resolution steps
Hardware Installation and Configuration25%- Installation procedures and best practices
- ServerProven compatibility verification
- RAID setup and storage configuration
- Firmware and BIOS configuration
Maintenance and Support10%- Replacement parts procedures
- Warranty and service policies
- Support resources and documentation

IBM System x Server Family Technical Support V1 Sample Questions:

Question #1

IBM ToolsCenter Bootable Media Creator is used to create bootable media. Which of the following functions can be performed with this media?

  • A. Update firmware, update drivers, run diagnostics, install Windows
  • B. Update firmware, update drivers, run diagnostics, install Windows and Linux
  • C. Update firmware, update drivers, install Windows, report energy usage
  • D. Update firmware, run diagnostics, install Windows, report energy usage
Answer: A
Question #2

After submitting a configuration that meets the customer's requirements, a TDA is suggested.
The customer is not familiar with the TDA process and asks why this should be done. Which of the
following is a benefit of a TDA?

  • A. A TDA is required only for IBM direct-sourced business opportunities
  • B. A TDA will guarantee that the hardware will work in the customer's environment at the volumes projected
  • C. A TDA will ensure the solutions and configurations are complete and technically accurate
  • D. A TDA brings an IBM technician onsite to properly inspect installed hardware and related software
Answer: C
Question #3

A customer plans to implement a network of x3550 M4 servers. Which of the following would allow installation of firmware updates?

  • A. ToolsCenter
  • B. Tivoli Storage Manager
  • C. Tivoli Provisioning Manager
  • D. VMware vSphere 5
Answer: A
Question #4

A customer plans to replace a large group of older 1U servers, each dedicated to a unique application. Fewer servers, and quick provisioning of those servers is important to the customer.
Which of the following addresses this situation?

  • A. Upgrade the 1U servers to improve performance
  • B. Implement BladeCenter and VMware
  • C. Replace each 1U server with energy efficient servers
  • D. Move to X5 servers with IBM Systems Director
Answer: B
Question #5

A customer has requested five rack mounted servers, and a rack. They want redundant power connections to the servers. What must the customer install to meet these requirements?

  • A. Redundant PDUs in the rack
  • B. Redundant power supplies in the servers and redundant PDUs in the rack
  • C. Redundant power supplies in the servers
  • D. Redundant power supplies in the servers, redundant PDUs in the rack, and Active Energy Manager
Answer: B

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