Salesforce Slack-Admn-201 : Salesforce Certified Slack Administrator

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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. Which of the following statements describes the effect of configuring mandatory Two Factor Authentication (2FA) in Slack?

A) Members must have a sophisticated and complex password that is updated regularly.
B) Members must use a biometric reader to authenticate with Slack.
C) Members must submit a verification code along with their password each time they sign in.
D) Members use single sign-on (SSO) to handle the exchange of usernames and passwords on behalf of Slack.

2. Clint is a Workspace Owner on the Sales Workspace, and his organization is on Slack's Enterprise Grid plan.
Clint cannot find the option to make the #announcement-sales multi-workspace channel available to all Workspaces in the Org.
Who can give Clint multi-workspace channel permissions?

A) The Sales Workspace Primary Owner can give multi-workspace channel permissions to Clint.
B) Org Owners and Org Admins decide who can manage multi-workspace channels in this situation.
C) Only Org Owners can manage multi-workspace channels.
D) A Workspace Owner, who already has multi-workspace channel permissions, can give them to Clint.

3. You're a Primary Org Owner for a bank's Slack Enterprise Grid.
Your compliance team is concerned that customer service employees may accidentally share sensitive information like account numbers.
What recommendation should you make?

A) Designate one admin per channel to monitor and report sensitive data to the compliance team.
B) Install an eDiscovery app to log all message content in the channel, and maintain a record of all sensitive content shared.
C) Integrate with a Data Loss Protection (DLP) provider to remove sensitive data shared in Slack.
D) Build a bot that will message members and ask them to remove sensitive customer data in the event that it is shared.

4. You recently started working with a new external organization that will supply crucial ingredients needed to make your products. It's important to be connected with them at a moment's notice, and you've noticed that your emails often go unanswered for long periods of time. You decide to look up your key contact's email on the Slack Connect page but get no results.
What is the reason you can't find the external contact on Slack Connect?

A) The external organization has turned off Slack Connect.
B) The external organization is using a free version of Slack.
C) The external organization will not be discoverable as you don't have a Slack Connect channel with them yet.
D) The external organization has turned off Slack Connect Discoverability.

5. In which scenario would the Clips feature be the most useful to support asynchronous work?
(Select the best answer.)

A) A manager schedules time to thoroughly review a product release with their team.
B) A project manager is showing their work to the rest of their project team and asking for feedback before the end of the week.
C) A manager is actively brainstorming with the leadership team on new department initiatives.
D) A service representative is troubleshooting a time-sensitive issue in channel with their tier support team.

Solutions: