Salesforce AP-222 : Public Sector Solutions Accredited Professional

Exam Code: AP-222
Exam Name: Public Sector Solutions Accredited Professional
Updated: Oct 03, 2026

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Salesforce AP-222 Exam Syllabus Topics:

Section	Weight	Objectives
Topic 1: Government Community Cloud	20%	- GCC features and capabilities - Case management for government - Permitting and licensing capabilities - Constituent engagement features
Topic 2: Public Sector Data Model	20%	- Case and investigation management - Constituent and household data model - Permit and license object relationships - Service territory and location-based services
Topic 3: Configuration and Customization	15%	- Lightning Experience customization - Constituent engagement portal configuration - Reporting and analytics for public sector - Workflow and approval processes
Topic 4: Public Sector Solutions Overview	15%	- Key use cases and common scenarios - Government and Public Sector industry fundamentals - Salesforce Public Sector Solutions product positioning
Topic 5: Best Practices and Governance	10%	- Accessibility and compliance standards - Public sector implementation best practices - Performance optimization
Topic 6: Implementation Considerations	20%	- Security and compliance requirements - User adoption strategies - Integration patterns for government systems - Data migration considerations

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

Question #1

Bobahaven has previously implemented Agentforce Service to handle constituent queries and complaints, including a constituent self-service digital experience. This was implemented previously using the Help Center template.
Bobahaven is now ready to implement the Public Sector Licenses, Permits, and Inspections modules, and wants to provide constituents with access to digital application forms.
What is the right solution for this requirement that minimizes customization and site maintenance?

A. Create new pages and deploy components such as OmniScripts and FlexCards within the existing Help Center experience site.
B. Create a new Applications digital experience using the Licenses and Permits Experience Site template, and deploy OmniOut components to the new experience site.
C. Create OmniOut components and deploy them to the existing Help Center experience site.
D. Create a new Applications digital experience using the Licenses and Permits Experience Site template, and deploy components such as OmniScripts and FlexCards to the new experience site.

Reveal Solution Discussion 0

Correct Answer: D 🗳️