Oracle 1Z0-1037-21 : Oracle Knowledge Management 2021 Implementation Essentials

  • Exam Code: 1Z0-1037-21
  • Exam Name: Oracle Knowledge Management 2021 Implementation Essentials
  • Updated: Sep 15, 2026

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Oracle 1Z0-1037-21 Exam Syllabus Topics:

SectionObjectives
Knowledge Foundation Administration- Knowledge Foundation Setup
  • 1. Manage users and permissions
  • 2. Configure knowledge base settings
  • 3. Configure interfaces and navigation
Queue and Process Management- Operational Administration
  • 1. Configure queues
  • 2. Monitor system operations
  • 3. Manage processing tasks
Search and User Experience- Search Configuration
  • 1. Faceted search configuration
  • 2. User experience customization
  • 3. Search optimization
Reporting and Analytics- Knowledge Reporting
  • 1. Configure reports
  • 2. Monitor content effectiveness
  • 3. Analyze knowledge usage
Knowledge Advanced Administration- Knowledge Advanced Configuration
  • 1. Manage content types
  • 2. Configure workflows
  • 3. Manage answer lifecycle
Knowledge Content Management- Content Creation and Maintenance
  • 1. Create and edit knowledge articles
  • 2. Version control and review
  • 3. Content publishing process

Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

Question #1

Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
What kind of filter option should you use to allow a manager to generate an emergency details report?

  • A. Restricted Filter
  • B. Fixed filter
  • C. Docked filter
  • D. StandardFilter
  • E. Runtime Selectable filter
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

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Question #2

Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
(Choose three.)

  • A. Article Aging
  • B. Words without Concepts
  • C. Search Accuracy
  • D. Click-ThoughRate of External Documents
  • E. Questions with High Score Answer
Reveal Solution  Discussion  0

Correct Answer: A,B,D  🗳️

Explanation: Only visible for TorrentVCE members. You can sign-up / login (it's free).

Question #3

A customer has a problem with a damaged battery and searches your knowledge base with the search term
"battery damageissue." The customer selects one of the answers in the search result and wants to view answers that contain closely related articles in continuation to the selected answer.
What should you configure?

  • A. Edit the alias text file to include alias words - battery damage, battery issue, battery.
  • B. Open the answer containing the battery damage issue term and under the Relationship tab add the loosely related continuation answers in Sibling Answers.
  • C. Open the answer containing the battery damage issueterm and under the Relationship tab add the loosely related continuation answers in Manually Related Answers.
  • D. Include battery and damage as keywords under Answers Stop Words.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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Question #4

You are working on a public answer that you want to add a part of information within the answer that is not yet approved for public visibility.
How will you do this without impacting the knowledgebase answer?

  • A. Create an access level that has no customer portal visibility and assign itto the conditional section you do not want customers to view.
  • B. Add a conditional section within the answer with any access level.
  • C. Create a different answer with the part of information that needs to be updated, and after review merge it with the current answer.
  • D. Make the answer status private, make the required changes, and republish it.
Reveal Solution  Discussion  0

Correct Answer: A  🗳️

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Question #5

How is unconditional linking different from conditional linking for a linked column in a report?

  • A. Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.
  • B. Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.
  • C. Unconditional linking always opens the same report or dashboard, whereas conditional linking can opendifferent reports or dashboards depending on the value you drill down.
  • D. Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.
Reveal Solution  Discussion  0

Correct Answer: C  🗳️

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